need a little help here

Discussion in 'Disney Cruise Line Forum' started by disneyjex, Jan 10, 2013.

  1. disneyjex

    disneyjex Earning My Ears

    Joined:
    Sep 24, 2012
    Messages:
    32
    I recently got the denial from the travel insurance for my daughter cancelling on a cruise in September. I called DCL to have it processed in order to receive the cruise credit. They began the process and today we received a call that it can only go in her name. Can you please help me with steps to get it transferred into one of our names since we paid for the entire trip?? Thank you and a little lost right now.
     
  2. PrincessShmoo

    PrincessShmoo DIS Veteran

    Joined:
    Feb 12, 2009
    Messages:
    22,485
    AFAIK, if the canceled trip was in her name, she gets the insurance/credit.

    But I could be wrong.

    :cutie:
     
  3. disneyjex

    disneyjex Earning My Ears

    Joined:
    Sep 24, 2012
    Messages:
    32
    @PrincessSchmoo...you are correct it is in her name. I was told that you can have it transferred but it is not easy. I wanted to see if anyone knew the process. She will not be going on any cruises with us again.
     

Share This Page