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MyDisneyExperience App and FastPass +

Discussion in 'Theme Parks Attractions and Strategies' started by erinkpoole, Dec 29, 2012.

  1. erinkpoole

    erinkpoole Mouseketeer

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    I noticed earlier today that when I open the MyDisneyExperience app on my phone, click Explore, Attractions, Magic Kingdom, Big Thunder Mountain, it has a bar for Select FastPass+.

    It opens a calendar and you can select a day but I just get an error message after that. Is this button new or has it always been there and I just missed it?

    I would love to be able to schedule FastPass+ for my trip next week!!!!
     
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  3. mesaboy2

    mesaboy2 DIS Veteran

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    Probably a new button that came in with your last app update.

    I highly doubt FP+ is ready for prime-time by next week.
     
  4. bcrook

    bcrook DIS Veteran

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    It is so strange all of these pieces are coming together in such a haphazardly way.
     
  5. mesaboy2

    mesaboy2 DIS Veteran

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    I'm starting to wonder if "all of these pieces" showing up over just a week's span might suggest it's coming sooner rather than later. :eek:
     
  6. bwang123

    bwang123 Posts: 1,457,177,981

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    iphone or android? my android app does not have the option.
     
  7. bcrook

    bcrook DIS Veteran

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    The official legal conditions of my Disney experience, the web page, the app, the testing, installation of all the new locks in resorts... Sure looks like it.
     
  8. bcrook

    bcrook DIS Veteran

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    I just downloaded the my disney experience app for iPad. I signed in with wdw name and password. The terms and conditions pop up. Those terms look official to me. I feel like I have opened Pandora's box. :)

    The app organizes everything, it won't be difficult to keep track of everything if you have your electronic device.
     
  9. mom2rtk

    mom2rtk DIS Veteran

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    It sure looks like they are in a hurry.

    I wonder if the rollout of FP+ will go any better than the rollout of the new website.

    I'm glad I'll be watching this from a distance.
     
  10. bcrook

    bcrook DIS Veteran

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    Well I can tell you this, I have two lodging reservations coming for 2013, but neither are registering on the app. That doesn't make sense. They show up on the web page, or at least they did yesterday. :)
     
  11. dkbnyc

    dkbnyc Mouseketeer

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    This app looks like it might be pretty cool, but I can't get logged in. Keep getting messages re: an unexpected error
     
  12. bcrook

    bcrook DIS Veteran

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    I am not having any trouble using it. I just booked a dining reservation. I can add activities to an itinerary. I can link up guests and family members. I can't reserve rides or see any buttons for that. But, I am way more than 60 days out. My reservations are for early June. I do think this could be useful. As for booking FP rides 60 days in advance, that sounds horrible. If scheduling rides was only allowed after you walked into the park or the day of that would be cool.
     
  13. dkbnyc

    dkbnyc Mouseketeer

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    Hmmm, I'll keep trying
     
  14. DisMN

    DisMN DIS Veteran

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    OP thanks for the info. I already had the app but had never logged in or really checked it out much until today. Could be interesting.

    I have to admit though to really not liking the new ideas for fastpass so I'm hoping I won't get stuck with the new method of getting fastpasses....there's some wording in this app that talks about some possible issues I might sure not want to deal with. A LOT of it sounds like much much much more fuss than what we will enjoy putting up with on a vacation or in planning a vacation.

    I did download the legal stuff and here is some of it I found interesting. It has probably been posted elsewhere but I hadn't seen it yet so maybe this will be of use to others too who are a little behind like I am. LOL


    DISNEY PARK EXPERIENCE TERMS AND CONDITIONS

    FAMILY AND FRIENDS

    The Family and Friends feature is a convenient tool for planning and managing your Resort visit with other guests. You and your family and friends can assign Park Experience benefits to one another, share itineraries and plan activities together.
    To use this feature, you will need to sign in to your Disney account and create a list of "Managed Friends" and/or "Connected Friends." When we use the term "Friends," we are referring to Managed Friends and Connected Friends collectively. When we use the term "Friend List," we are referring only to the list of the names and/or character photos of your Friends.
    Names and character photos of guests are not private and may be visible to Friends and to Friends of Friends who share common activities with you. You may remove Friends from your account at any time.
    Managed Friends are guests with Profiles you create and manage on their behalf, such as people in your Experience Party who do not create their own Site/App account or those who are not eligible to do so (for example, children under 13). The names of guests you identify as part of your Experience Party when booking certain benefits (such as dining reservations) through the Site/App are automatically added to your account as Managed Friends.
    You are completely in control of your Managed Friends' Profiles and the information you provide regarding your Managed Friends. You also decide whether others may become Connected Friends with your Managed Friends through your account.
    Connected Friends are guests whose Profiles are not controlled by you, but who agree to "connect" with you for purposes of planning Resort visits with you. These guests either have their own Site/App account, or have a Profile that is managed by another guest who has authorized the connection.
    You can invite guests to connect with you only if you know their email address or if you see them on the Friend List of one of your Connected Friends. If you do not want to share your Friend List, you can go to your Account Settings and disable the "Share Friend List" feature. Keep in mind that names and character photos are not private and may still be visible to Friends and to Friends of Friends who share common itinerary items with you, even when the "Share Friend List" feature is disabled.
    The Family and Friends feature allows you to assign Experience benefits you've purchased to your Friends (such as ticket entitlements) and plan activities for them (such as Disney FastPass+selections and dining reservations). Your Connected Friends may also plan activities for you and view your entitlements and activities. You may choose whether your Connected Friends can see all of your activities, or only activities that you have in common with them.
    You may visit the Site/App to view activities your Connected Friends have selected for you, and you may choose not to participate in these activities. However, FastPass+selections made for you by your Connected Friends will count against the number of FastPass+selections you may hold, and are subject to modification restrictions and expiration rules. Please see the "Disney FastPass+ Service" section of these Experience Terms for details.
    You acknowledge that, by sending and/or accepting an invitation to become Connected Friends, you authorize your Connected Friends to plan activities for you, including making FastPass+ selections for you without notice to you.


    RADIO FREQUENCY CARDS AND OTHER DEVICES

    In order to deliver the seamless and personalized experience of the Park Experience, we utilize radio frequency technology-enabled cards or other devices ("RF Devices"). Depending on the Experience benefits you have purchased, you and each member of your Experience Party will be issued a unique RF Device (similar to a Key to the World card), which allows us to identify the individual using the RF Device and the benefits associated with that individual.
    Your RF Device is the key to unlocking your Resort experience, providing you entry to the parks and guests of select Walt Disney World Resort hotels access to their room. They will also be used to redeem your Disney FastPass+selections. In addition, as described in the "Online Check-in Service" section of these Experience Terms, guests of select Walt Disney World Resort hotels will have the option to use their RF Device to make purchases at various dining, retail and other select locations throughout the Resort.
    The RF Devices use technology similar to the radio and computer technology in smart phones, video game controllers, credit cards and "easy pass" toll payment systems. Many of the features enabled by your RF Device will be accessed by "touching" your RF Device to touch points located throughout our Resorts. (For security purposes, you may also be required to provide additional authentication information to enable certain functions, such as a biometric read or PIN.) Other features are triggered automatically when readers located throughout the Resort recognize your RF Device when you are within the vicinity of the readers.
    If you have a medical device and have questions about your medical device and RF technology, we encourage you to seek the guidance of the manufacturer of your device and your physician.
    RF Devices are not transferable. We are not responsible for any unauthorized use of RF Devices. If your RF Device is lost or stolen, contact Guest Services at 407-WDISNEY (407-934-7639).



    VACATION NOTIFICATIONS AND OTHER COMMUNICATIONS


    Disney FastPass+ Service
    Once available, Disney FastPass+service allows you to select an arrival window to experience certain park attractions, character meet and greets, and quick-service restaurants, and to arrange a viewing location for certain entertainment such as fireworks, parades and shows.
    Availability of a FastPass+experience, the number of experiences you may select and arrival windows are limited and vary based on factors such as the theme park you are visiting, the attraction or entertainment experience, the time of year and the day of the week, and prior demand. In addition, the number of days for which you can hold FastPass+selections at any given time is limited.
    Each confirmed FastPass+attraction, entertainment or restaurant selection is valid for (1) guest admission to the entrance of the designated FastPass+ location on the date and during the arrival window confirmed by the Site/App.
    The operating hours of all attractions, entertainment and restaurant locations are subject to closures and change without notice.
    You may make FastPass+selections for yourself, your Managed Friends, and your Connected Friends.
    Your Connected Friends may also make FastPass+ selections for you or modify the selections you've made without notification to you. You can view the selections and modifications made by Connected Friends for you when you log in to your account and view your itinerary.
    FastPass+ selections made for you by a Friend will count toward the number of FastPass+ selections you may make and hold.
    A confirmed FastPass+ selection is not valid for admission to any theme or water park and valid park admission is required to make a selection and redeem a FastPass+selection. To make a FastPass+selection for you or your Friends, you must retrieve a Resort package reservation including valid park admission through your account or associate valid park admission to your account.
    Each FastPass+ selection will designate an arrival window for an attraction, restaurant location or entertainment experience. TheFastPass+ selection is not valid before or after the designated arrival window or at any otherFastPass+ location.
    You may make FastPass+selections for one park per day. You may only select and redeem aFastPass+ selection for a particular attraction, entertainment or restaurant experience once per day.
    When you initially make FastPass+selections for a particular park, you will select a FastPass+ experience set and if your plans change, you may modify the entire FastPass+experience set until the firstFastPass+ experience is redeemed or the first unredeemed experience expires. You may modify an unredeemed individual FastPass+experience any time prior to the end the day.
    All FastPass+ selections, whether arranged by you or a Connected Friend, expire at the end of the day for which they were confirmed. Unused and expired selections count toward the FastPass+experience limit for the day.
    Magic Your Way ticket holders may make FastPass+ selections beginning 60 days prior to day of use. The selection window may vary for other admission tickets or passholders.
    Ticket holders holding passes or tickets with block-out dates may not make FastPass+ selections for any block-out date without the purchase of separate valid park admission and assigning that admission entitlement to your account.
    We reserve the right to re-assign or re-schedule a FastPass+ selection due to an unplanned attraction or entertainment down time or change in operating hours.
    Other restrictions and rules may apply based on type of park admission. FastPass+ experiences are not transferable, have no cash value and may not be substituted.




    CONVERTING TO PAPERLESS TICKETS

    Once available, you may convert certain paper tickets or passes to a paperless ticket or pass in the Site/App. Once converted, your ticket or pass park admission entitlements are stored in your account and fulfilled by an RF Device. The paper ticket or pass becomes void and is no longer valid for admission. However, you may want to keep your paper ticket or pass in the event you do not receive your RF Device before your visit or if you are a passholder you should keep your paper pass for validation of other passholder benefits.
    You are required to convert paper tickets and passes in order to make and use FastPass+ selections. Once you convert a ticket or pass you will no longer be able to participate in the standard FASTPASS service upon arrival at the parks.
    You may convert up to five valid unexpired paper tickets or passes for yourself and for your Friends.
    Partially used tickets or passes must be matched to the same person who originally used the ticket or pass. Tickets and passes are non-transferrable and must be used by the same person on all days.
    Proof of age and residency requirements and all other terms and conditions applicable to the paper ticket or pass will be applicable to the converted paperless ticket or pass.
     
  15. cme37

    cme37 Mouseketeer

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    How do you get your itinerary in this app? I can only see a place for dining reservations but nothing else.
     
  16. LoveToDisney

    LoveToDisney Always needing another Disney trip!

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    This is the part of the terms and conditions that concerns me....
    "You are required to convert paper tickets and passes in order to make and use FastPass+ selections. Once you convert a ticket or pass you will no longer be able to participate in the standard FASTPASS service upon arrival at the parks."

    So once you opt to use FastPass+, you can no longer use the standard FASTPASS machines. Is that until my ticket runs out? If I want to use FastPass+ one day, I will no longer have the right kind of ticket to use the standard FASTPASS on another day? Does anyone else have a clearer understanding of this? Thanks.
     
  17. DisMN

    DisMN DIS Veteran

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    That was exactly the part that concerns me too. I have the app but I doubt I will opt to use Fastpass plus with all the rules and requirements. Yuck, I agree with the person on another thread who said why didn't they leave it alone?
     
  18. DRDISNEYMD

    DRDISNEYMD *+*+*+*+*+*+*+*+*+*+* *+*~The Snow Queen~*+* ~A gi

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    ~Yay! I had no idea, I just updated my app and there it was! I wish FP+ was ready -- it's so exciting to see everything finally come together! Thanks so much for the update & I hope you have a super fabulous trip next week! :goodvibes

    ~Yay! It looks like a another vicious FP+ rumor has been debunked! :goodvibes :goodvibes :goodvibes
     
  19. CanadianGuy

    CanadianGuy <font color=green><br><br><font color=blue>Me and Moderator

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    The clearest understanding? You have pretty much nailed the point of concern that most of us have ... The new 'reduced FP+' system is ultimately "less" than I am I used to getting from Disney ... as a resort guest or any other type of guest.

    Disney will be getting an 'earful' from guests on these changes, I'm sure of it.
     
  20. autumnpalm

    autumnpalm DIS Veteran

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    Just wondering... how is Disney planning on handling guests who do not have a smartphone?
     
  21. mom2rtk

    mom2rtk DIS Veteran

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    But....... doesn't that cool new bracelet make up for that?
     

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