I stayed at the Wyndham Bonnet Creek from last Wednesday to this past Sunday. Here are my thoughts!
Booking
I booked with Ken and Denise Price in August. They were great to deal with! They returned e-mails right away, were very helpful in answering all of my questions, and were upfront about pricing. I booked a 2-bedroom unit for $120/night. As it got closer to check-in, they were able to rebook our stay at a lower price, which saved me about $40.
I tried to add a second 2-bedroom unit with Ken and Denise at the beginning of October so that the rest of the family could stay at the WBC, but they didn’t have any availability. I did some research on this board and found Paul at Utopia World Vacations, and I put my family in contact with him. Paul had an existing reservation for my family’s dates that was one night too long, but they took it anyway since it was still a better deal than anywhere else. Plus, they liked being at the same property as us.
Check-in and parking pass desk
We arrived at the resort at around 8:45 pm on Wednesday. Check-in was very smooth. I had put in a request for Tower 4 or 5 with a fireworks view, and my request was granted. We ended up with Tower 4 on the 12th floor. The parking pass process was pretty simple. Because of the advice in this thread, I knew to circle the lowest income on the information sheet. The woman at the parking pass desk tried to get me to go to a presentation, but I declined. My dad was standing with me, and she tried to convince him to go, but I had prepped him in advance so he knew to say no. Plus, he is still fuming about the Holiday Inn presentation attended on our trip 2 years ago!
Checking out the room
We were in room 1278, which is the last room on the left side of the building if you’re facing the lake. We dumped our things in the entryway and went straight out to the balcony to watch Wishes. After Wishes, we came back in the room to check out everything. The first thing we noticed were spots on the couch and chair. Because we were still kind of in the dark (we barely turned on the lights when we came in!), my mom thought the spots were part of the fabric pattern. When we finally turned on the lights, we noticed that the pleather had pieces missing from it. We were disappointed with this first impression of the living room.
My mom and I both thought that the master bedroom was kind of small with a really large bathroom. She would have preferred to have a bigger bedroom than a big bathroom because she’s not a bath person, and I agree. She would have liked to have more room to maneuver and have their suitcases out.
The plan was for me to share the 2nd bedroom with my teenage cousins (girl 15 and boy 13) who were arriving the next night. The 2 double beds in the room seemed fine, but the room was not cool at all. I adjusted the thermostat, but it didn’t seem to help. There’s no way I could have lived with that so I decided to call the front desk. On my way back to the kitchen, I checked out the 2nd bedroom. I noticed that it had an ADA roll-in shower. I stayed in an ADA room at ASMu last year, and I had no problem adjusting to a roll-in shower, but I wasn’t used to not having a shower curtain. And I don’t remember my ASMu bathroom not having a shower curtain so this was new to me. I knew that there would be times in the morning when someone would need to be in the shower while someone else was brushing their teeth so I don’t think the no shower curtain thing would have worked out with my cousins.
I called maintenance about the A/C, and they sent up someone right away. He adjusted the direction of the vent slats in the 2nd bedroom, but it didn’t seem to get much cooler to me. We also pointed out the couch issues, and he seemed surprised that they looked like that. He said that some of the rooms are being refurbed, and that management usually leaves a note in the room stating that. The temperature still wasn’t comfortable so we ended up just asking to be moved, and they moved us to 1376. The maintenance man helped us move some of our things using the staff elevator and was very nice. The furnishings in 1376 looked much better. He closed some of the vent slats in the master bedroom and adjusted the slats in the 2nd bedroom, and the temperature was much more comfortable. When I went back to 1278 to get the rest of our bags, I finally noticed the management note about the furniture on the coffee table. The note acknowledged that there were problems with the fabric on the furniture, and that they were having problems with the vendor getting it fixed. I wondered why they just didn’t take that room out of commission instead of assigning it to guests. It wasn’t a dealbreaker like the A/C, but it looked pretty crappy.
More to follow...
Booking
I booked with Ken and Denise Price in August. They were great to deal with! They returned e-mails right away, were very helpful in answering all of my questions, and were upfront about pricing. I booked a 2-bedroom unit for $120/night. As it got closer to check-in, they were able to rebook our stay at a lower price, which saved me about $40.
I tried to add a second 2-bedroom unit with Ken and Denise at the beginning of October so that the rest of the family could stay at the WBC, but they didn’t have any availability. I did some research on this board and found Paul at Utopia World Vacations, and I put my family in contact with him. Paul had an existing reservation for my family’s dates that was one night too long, but they took it anyway since it was still a better deal than anywhere else. Plus, they liked being at the same property as us.
Check-in and parking pass desk
We arrived at the resort at around 8:45 pm on Wednesday. Check-in was very smooth. I had put in a request for Tower 4 or 5 with a fireworks view, and my request was granted. We ended up with Tower 4 on the 12th floor. The parking pass process was pretty simple. Because of the advice in this thread, I knew to circle the lowest income on the information sheet. The woman at the parking pass desk tried to get me to go to a presentation, but I declined. My dad was standing with me, and she tried to convince him to go, but I had prepped him in advance so he knew to say no. Plus, he is still fuming about the Holiday Inn presentation attended on our trip 2 years ago!
Checking out the room
We were in room 1278, which is the last room on the left side of the building if you’re facing the lake. We dumped our things in the entryway and went straight out to the balcony to watch Wishes. After Wishes, we came back in the room to check out everything. The first thing we noticed were spots on the couch and chair. Because we were still kind of in the dark (we barely turned on the lights when we came in!), my mom thought the spots were part of the fabric pattern. When we finally turned on the lights, we noticed that the pleather had pieces missing from it. We were disappointed with this first impression of the living room.
My mom and I both thought that the master bedroom was kind of small with a really large bathroom. She would have preferred to have a bigger bedroom than a big bathroom because she’s not a bath person, and I agree. She would have liked to have more room to maneuver and have their suitcases out.
The plan was for me to share the 2nd bedroom with my teenage cousins (girl 15 and boy 13) who were arriving the next night. The 2 double beds in the room seemed fine, but the room was not cool at all. I adjusted the thermostat, but it didn’t seem to help. There’s no way I could have lived with that so I decided to call the front desk. On my way back to the kitchen, I checked out the 2nd bedroom. I noticed that it had an ADA roll-in shower. I stayed in an ADA room at ASMu last year, and I had no problem adjusting to a roll-in shower, but I wasn’t used to not having a shower curtain. And I don’t remember my ASMu bathroom not having a shower curtain so this was new to me. I knew that there would be times in the morning when someone would need to be in the shower while someone else was brushing their teeth so I don’t think the no shower curtain thing would have worked out with my cousins.
I called maintenance about the A/C, and they sent up someone right away. He adjusted the direction of the vent slats in the 2nd bedroom, but it didn’t seem to get much cooler to me. We also pointed out the couch issues, and he seemed surprised that they looked like that. He said that some of the rooms are being refurbed, and that management usually leaves a note in the room stating that. The temperature still wasn’t comfortable so we ended up just asking to be moved, and they moved us to 1376. The maintenance man helped us move some of our things using the staff elevator and was very nice. The furnishings in 1376 looked much better. He closed some of the vent slats in the master bedroom and adjusted the slats in the 2nd bedroom, and the temperature was much more comfortable. When I went back to 1278 to get the rest of our bags, I finally noticed the management note about the furniture on the coffee table. The note acknowledged that there were problems with the fabric on the furniture, and that they were having problems with the vendor getting it fixed. I wondered why they just didn’t take that room out of commission instead of assigning it to guests. It wasn’t a dealbreaker like the A/C, but it looked pretty crappy.
More to follow...
I know that bugs are a way of life in Florida, and I lived in Miami, but I couldnt help but get freaked out.
