First, I never received anything in the mail so I was somewhat nervous. No problem at all! When I got to the airport, I just looked for the people with the Mickey hands, just like the CM on the phone told me. Only about 1/2 of them had the hands, but they were all dressed in blue and beige so I was OK. Check in was just like checking in at a hotel, a couple people in front of me, but plenty of CMs at the counter. Then we were directed to another line-actually about 5 lines for different "groups" of hotels. There was a CM there who'd ask which hotel you were going to, then direct you to a line. Each line also had a sign listing the hotels for that line, so you really couldn't miss it. The day before check-out we got a ME transportation envelope under our door, with return instructions, but we weren't given a pick up time, because they said they didn't have our return flight information (although I'd verified it was when we arrived-Oh, well!) So I called the # in the packet, got a time, and a confirmation #. The day of check-out, we went downstairs, got our boarding passes at the desk (no wait), got our food to go at the store (remember, airlines don't feed you now so it's nice to sit on the airplane with Disney food!), rode the bus back with about 3 other people. We made one brief stop before reaching the airport. Overall, everything ran very smoothly, I thought, considering that it was the first week. Oh, except when we got on the bus for our return trip, the driver asked for our vouchers. Vouchers? Vouchers? What Vouchers? But he just handed us a preprinted form "replacement voucher" it said, which I had to sign. It kind of surprised me that they hadn't mentioned it at the check-in desk. Also, the desk is only open 6:00am-2:00pm. I'd like to see them stay open a few hours later for people who have late flights, not us I'm afraid. Any questions?