Mousekeeping Issues

Discussion in 'Disney Resorts' started by Momto2PrncChrmgs, Jan 13, 2013.

  1. Momto2PrncChrmgs

    Momto2PrncChrmgs DIS Veteran

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    Seriously losing patience here-this isn't a POR specific issue, I realize this, but I just pulled the bedspread down and noticed a very large brown stain on the underside of it. A quick smell (gag) revealed urine. Not ours. Im grossed out that I've been sleeping with it the last two nights. We called housekeeping 45 minutes ago and again 15 minutes ago. One woman brought linens, but no spread and said someone would come to make it.

    I'm exhausted and getting crankier by the minutesorry, just needed to vent.
     
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  3. eyes4eeyore

    eyes4eeyore Mouseketeer

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    Oh, not good, at all. My heart goes out to you...hopefully this is fixed very soon. :(
     
  4. lililoo12

    lililoo12 Mouseketeer

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    When I had an issue like this I demanded a housekeeping manager
     
  5. lililoo12

    lililoo12 Mouseketeer

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    He was appalled and I got a nice resort credit for my troubles
     
  6. fall08CP

    fall08CP Cheesehead

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    Yes- absolutely ask to speak to a housekeeping manager. It's important that they're aware of the issue.
     
  7. Momto2PrncChrmgs

    Momto2PrncChrmgs DIS Veteran

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    My husband just marched to the front desk before I read this. We'll see what happens. I just want to go to bed. :(
     
  8. lililoo12

    lililoo12 Mouseketeer

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    That is vulgar and unsanitary. You should have new sheets and obviously a lazy housekeeper didnt change them. Would they want to sleep in a strangers sheets I think not.
     
  9. lililoo12

    lililoo12 Mouseketeer

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    Housekeeping is really going downhill at Disney. I have had too many issues with rooms lately and they aren't making me have a magical day.
     
  10. alecshawn

    alecshawn WDW Fanatic

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    Well...clearly...she needed to call and get that issue resolved...but i would ot have smelled the stain...what the heck was that for?:confused:
    But...i disagree that housekeeping is going downhill. We go to WDW 1-2 times per year..75% of time stay at value resorts....NO issues. There is also exception to the rule...but the OP issue was clearly an exception.
    Not in the case here....but in general...alot of folks are just plain picky compared to times past. Folks are becoming difficult to please..i recon housekeeping is no different. But, i have always thought WDW and still is..very very clean. Rooms also.
     
  11. lililoo12

    lililoo12 Mouseketeer

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    I go at least 8 times a year and 4 times this year alone had issues. Two major enough that I got a manager and they were so apologetic and took care if the issues
     
  12. Ds4angels

    Ds4angels Mouseketeer

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    Oh that is just so gross.
    Note to self check all linens before using the beds
     
  13. NicPie

    NicPie Frozen 24/7

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    I always wonder if hotels wash the covers every time. I know they wash the sheets (well, I'd hope anyway) but I worry that they think that it's not as necessary to clean the cover and you end up with someone's used one.. like the OP just experienced.
     
  14. Baliezer

    Baliezer DIS Veteran

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    I agree and do you ever wonder if the drinking glasses actually get washed? I started wondering when I noticed on our last hotel stay, that drinking glasses are not supplied on the maids carts.
     
  15. alecshawn

    alecshawn WDW Fanatic

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    Look ont he bright side.........urine is sterile.:thumbsup2
     
  16. NicPie

    NicPie Frozen 24/7

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    I saw something on Dateline or 20/20 once and it showed maids at some hotels just rinsing them and wiping them off with a towel. :-/ I sure how that's not the norm. That being said.. I don't use their glasses, not unless I bring along some travel dish soap. lol
     
  17. Meggysmum

    Meggysmum Mouseketeer

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    In OKW last week we went to make up the two pull down beds. After hunting everywhere we found one sheet, it was dirty. Phoned housekeeping. Took 3 phone calls and 2 hours before someone arrived with clean sheets.

    I wish I had spoken to housekeeping management as it was very late and I was just thankful that my children weren't young and didn't need to get to bed.
     
  18. davedmaine

    davedmaine DIS Veteran

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    No it's not. That's a myth.
     
  19. dawnhaze

    dawnhaze DIS Veteran

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    Sterile or not, I don't know anyone who'd want to sleep on a stranger's pee. Or anyone's for that matter.
     
  20. Mamalisa58

    Mamalisa58 Mouseketeer

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    After sleeping with a dead bug in a Chicago hotel bed, it has been my rule to pull down all the linens before anyone gets into a bed. I also NEVER use the spread. I always pull it off fold it and place it in a corner of the room. I don't ever let the blanks touch my skin only the sheets. CRAZY but I sleep well! ;)
     
  21. Momto2PrncChrmgs

    Momto2PrncChrmgs DIS Veteran

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    I just want to say I really don't have a problem with mouse keeping in general. I've not noticed any issues anywhere else. I know thy don't clean those spreads, and don't usually use them, but the fact that he urine was lying against my sheets (that I pulled up to my face area) grossed me out.
    My issue was the lack of response by housekeeping (of course it was nearly midnight). But it took 4 calls and a march to the front desk to get the bed remade.
    When they did call, try were very nice and very apologetic. I was just exhausted and we have an early day today.
     

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