Just got back, 5-6 thru 5/13. Never had the tags, but didn't really need them. Had to stand in a long line to "check in" for the service, which I think took longer at this time because people without tags on their bags had to describe each piece of luggage to make sure they got the right one. The line was loooooong but there were tons of friendly CM's and it moved pretty quickly, and we got right onto a bus, and straight to the resort. We landed at 10:45, and we were in our villa by 12:45. Not super speedy, but not terrible considering we had 3 little kids with us who of course needed bathroom breaks, diaper changes, etc. We had been advised by the DME on the phone prior to trip to make sure to have changes of clothes in our carryon, as bags might not arrive for a few hours. We went to Downtown Disney, returned in about 2.5 hours and our bags were just arriving. That worked out OK. Our departing flight was for 8:10 PM, and on the day before we received a note on our door instructing us that our DME bus would pick us up at 3:40, and we needed to be there 15-20 minutes early. Well, we had planned on checking out at 11 and having plenty of time to store our luggage and go to a park for the afternoon, since we anticipated a pickup around 5. So we scrapped that plan, not feeling like we'd have enough time to get to a park, enjoy it, and return in time for the DME. So we ended up having lunch and just killing time in the lobby until 3:20. Here's the bad part -- at about 4 pm, when the bus had not arrived, I inquired with Bell Services who called DME and was told they had us down for a 5:10 pM pickup. What?!? We could have gone to a park, or a least DTD, and enjoyed our last day instead of slumping around the resort. After we got that news, my dh took dd4 and ds6 for a walk while I remained with our bags at the curb and tried to get dd2 to go to sleep. Well, at 4:10 pm Mears shuttle arrives to take us, saying DME called them to come get us. Nobody told us they were coming, or I wouldn't have sent my family wandering off. My next question was about car seats on this shuttle van. We didn't bring any, because they aren't allowed on the motor coaches or Disney transport -- but I felt like we should have them for this van, as it did have seatbelts. The driver merely said "it's up to you" (i.e., you can take this ride with no seats, or wait for the big bus.) So, against my better judgment we rode to the airport (does anybody know the law on carseats in these vans?? I know I didn't feel comfortable about it and probably shouldn't have gone, but it's done and I'm curious about the actual law.) And the whole way we're staring at the placard on the dash with the guy's name and "gratuities are appreciated." So now our complimentary DME has cost us a $20 tip to this driver, as that's all the cash we had on us. Phew -- at any rate, we're home. We had an absolutely wonderful trip, and I'm just sad that we lost our final day (that we had planned on enjoying at a park, thanks to our evening flight.) Feel free to share your experiences or ask questions about any details I've left out.