Miffed about Cancellation Refund for DLH

Discussion in 'Disneyland Community Board' started by Boo Bear, Apr 16, 2009.

  1. Boo Bear

    Boo Bear DIS Veteran

    Joined:
    Jun 7, 2008
    Messages:
    2,251
    I just cancelled a reservation that I made only a couple of days ago at the DLH. They charged my credit card in full and it will take 1 - 2 billing cycles for the money to show back up. Thats up to 2 months! I had asked before when I made the reservation and nothing was mentioned about the amount of time for crediting the deposit amount back onto the card. My credit limit isn't very high on my Disney Visa anyway. I'm irritated right now.

    Thanks for letting me vent!
     
  2. Avatar

    Google AdSense Guest Advertisement


    to hide this advert.
  3. Sherry E

    Sherry E Currently tag-less... Moderator

    Joined:
    Jan 5, 2008
    Messages:
    15,928
    It is very unlikely that it will actually take 2 billing cycles. They just tell you that to cover their tracks. It is standard procedure. When I cancelled, I think it took maybe about 10 days to get the refund, possibly 12.
     
  4. helenk

    helenk I wish I was in Disney World

    Joined:
    Jan 4, 2000
    Messages:
    8,078
    I have never had to wait that long for a refund...and I've canceled and rebook quite a few times.
    Generally my account has been credited within 7 business days
     
  5. sonnyjane

    sonnyjane DIS Veteran

    Joined:
    Mar 11, 2009
    Messages:
    6,745
    I too wanted to say that while it says 1-2 billing cycles, I actually received a refund that posted to my AMEX in 3 business days.
     
  6. Boo Bear

    Boo Bear DIS Veteran

    Joined:
    Jun 7, 2008
    Messages:
    2,251
    Whew! I checked my statement and hadn't even been charged yet so I'm not too worried about it now.
     
  7. pixiewings71

    pixiewings71 <marquee><font color=deeppink>Sweet!!! Totally!!!!

    Joined:
    Jun 8, 2007
    Messages:
    22,352
    They probably did a "pre-auth" on the card to hold the funds, if the transaction is cancelled before the card is charged then they can release the hold on funds. That may have been what happened with your card. Or you will see the charge and then a few days a credit, that's how it's worked for my card in the past. :)
     
  8. wall*e2008

    wall*e2008 DIS Veteran

    Joined:
    Jul 18, 2008
    Messages:
    1,895
    Every company that issues a refund tells you it can take up to two billiing cycles. This is nothing new.
     
  9. bumbershoot

    bumbershoot DIS Veteran

    Joined:
    Mar 5, 2007
    Messages:
    49,336
    Definitely.

    And it really is specific to your bank/cc company! Working at amazon and banking with wamu, I saw any refunds I got come through inside of days (I didn't get special treatment working there, but I could see that the refund was complete on amazon's side, which is something normal people couldn't), and then I'd hear from people with different banks and it would take MUCH longer. They never wanted to believe that the delay was on their bank's or cc company's side, but it truly was.
     
  10. Rockiedave

    Rockiedave Earning My Ears

    Joined:
    Mar 21, 2009
    Messages:
    16
    I canceled my reservation once and it only took 2 days to get my refund.
     

Share This Page