Making a Room-Only Reservation Payment Online: Not Possible?

Discussion in 'Disney Resorts' started by Missoutandabout, Apr 29, 2011.

  1. Missoutandabout

    Missoutandabout DIS Veteran

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    Hello Disney Gurus,

    I was finally able to pull my room-only reservations up online after they'd gone missing due to technical difficulties. I'm looking at each of our room-only reservations and I can't seem to, for the life of me, find a way to add a payment online. I'm going into each room reservation and there's nothing listed

    Is this not possible for room-only bookings? Seems like it should be an option. I'm dreading having to call in lieu of the much simpler, anti-social option. :surfweb: :laughing:
     
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  3. creativeamanda

    creativeamanda <font color=darkorchid>One slithering around on me

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    You can't pay online for a room only reservation. Likewise, from what I understand, you can only make payments to Disney by phone if you booked by phone. Otherwise, people who booked online and make payments to Disney by calling in have their extra payments refunded back.
     
  4. Missoutandabout

    Missoutandabout DIS Veteran

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    Ah, boooo. Such a simple thing, you'd think it'd be available. Thanks for the quick response. :goodvibes Off to the "Dreaded Voice Prompt Hell" I go... :laughing:
     
  5. Jestocost

    Jestocost DIS Veteran

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    FWIW, the issue is that final payments for room-only reservations aren't due until check in, so Disney apparently doesn't have a system set up to take advance payments beyond the initial deposit. Packages are payable in full 45 days (I think that's right) in advance, so they have to have some way for guests to make those payments.
     
  6. 1tufgt

    1tufgt DIS Veteran

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    Don't think that is true, I reserved my packaged through the phone using our pin codes and I'm allowed to make payments online.
     
  7. Missoutandabout

    Missoutandabout DIS Veteran

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    She was referring to room-only though, not vacation packages. :goodvibes Room-only seems to be a totally different Disney Beast. Indeed, I booked online but there's no way to make additional payments online. Ah well.

    Made the call. The robot-woman couldn't find my reservation even though she'd repeated it back correctly. Less than a minute with the cast member and she had it pulled up. Silly voice prompt robots. Where's R2D2 when I need him?

    Added my two Visa gift cards to our remaining balance. Can't wait to pay it off.
     
  8. creativeamanda

    creativeamanda <font color=darkorchid>One slithering around on me

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    I'm referrring to a room only reservation, not a package. I paid my package off in increments (for June). But I found out by trying to pay for my room only ressie in September that I can't until arrival.
     

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