My husband and I had a short, three night trip to Disney World planned to celebrate our anniversary, as he has no vacation time with a new job, we were taking advantage of the holiday weekend and only had three nights in Florida. Our May 23, 2003 Delta flight from Indianapolis to Atlanta (2005) boarded on time, but the captain immediately told us that there was some trouble with the brakes, so we'd be on the ground for a little longer. (We had a one and one-half hour layover in Atlanta, but were okay at this point.) After about 55 minutes of waiting while the mechanics worked on the brakes (which I totally understand and appreciate), the captain announced that everything was okay now, but we would have to wait for them to finish some paperwork before we could take off. Thirty minutes later we finally taxied to the runway. Thirty minutes of paperwork? We were delayed by almost an hour and 30 minutes. There was a group on the plane who were trying to make a connecting flight to New Orleans in Atlanta. The flight attendants assured them that their flight was going to be held 15 minutes so they could make it. The flight attendants told us that, if we missed our connection, there would be an 11:40 flight, so we were okay. We arrived in Atlanta to see that our flight to MCO had departed 5 minutes earlier. (Thanks to the thirty minutes of paperwork, we had missed it.) The other flight could be held for 15 minutes, but ours couldnt be held for 5? The uniformed Delta representative at the gate told us to report to the area across from Gate 18 to determine our next steps. We hurried the long distance to this desk, where we were told that that we had been placed on standby for the 11:40 p.m. flight to Orlando and are #2 and 3 on the list. We should go to that gate and wait. Our other option was to stay overnight in Atlanta but the flights for the next day don't look too good. We would be on standby for a flight to TAMPA (Tampa? No mention was made of how we were to get from Tampa to Orlando ) on Saturday and if that didn't work, we would be on standby for the next Saturday flight to Orlando (around 11:00 a.m.). As it was a holiday weekend, they are careful to warn us that neither of these may work out. GREAT! So, Delta will put us up overnight in Atlanta and theres a CHANCE that they can get us to Orlando the following day. Maybe. Thanks a lot. We went to the gate for the 11:40 p.m. flight (at the other end of the airport of course) and checked in at the desk. The person at the desk said, (and I am quoting her here) "Oh, you'll get on! There are at least 4 people who didn't get on their originating flights and you two are #2 and 3. Just hang out here for an hour. You'll get on." An hour later, the full plane took off with no room for any standby passengers. Don't tell me "Oh, you'll get on! Just wait." if I am not going to get on. This was another hour wasted! At this point, we are understandably angry, but the guy at the gate was totally useless, rude, and could have cared less. He actually said (quoting again), "It's a Delta problem. We're not Delta. We can't do anything for you. You need to go back over to the Delta desk." Everything at the gate said Delta, Delta Express and Delta Connect, but apparently this flight was actually Comair(?) He sent us back to the desk across from Gate 18. (At the other end of the airport of course.) The whole airport is dead. There is NO ONE at the Delta desk across from Gate 18. It is closed. We wandered around the airport for several minutes before we finally found an airport operations person who showed us where the Delta representatives are "after hours" (down in baggage claim). It is midnight and we are faced with NOTHING. No options. We can stay the night in Atlanta and MAYBE get to Orlando (or Tampa) tomorrow afternoon if the standby works out. This Delta person was fairly helpful, but his message was basically - "tough luck." Delta could make no other arrangements for us. Their partner carriers' flights were booked too. (Of course, we could try standby with them too.) He wasnt surprised at the attitude of the Delta Express (or Comair?) employee who wasnt any help at all. He suggested that we document that in a letter to Deltas main office. (Believe me, I'm mailing my letter today, demanding some sort of reimbursement.) With no other options, no real help from Delta, and a loss of one night of our vacation already, we ended up at National Car Rental at 1:00 a.m. renting a one-way car to Orlando. My husband and I drove all night, taking turns, resting when we could, and arrived at Walt Disney World at 10:00 a.m. We had lost a night of hotel cost that could not be refunded by Disney. We had lost an entire night of sleep. We were out the cost of the rental car and gasoline. We lost even more of our precious vacation time because we had to sleep for four hours upon arrival just to be coherent. I understand that it was a busy holiday weekend, but I will NEVER understand why we were run all over the Atlanta airport multiple times, were lied to and treated rudely and/or indifferently by the Delta subsidiary employees, and were given no viable options.