Let me make an appeal... DCL guidelines

Discussion in 'Disney Cruise Line Forum' started by maria-fan-22, Oct 22, 2012.

  1. maria-fan-22

    maria-fan-22 DIS Veteran

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    One of my biggest pet peeves is when guidelines are set in place and them people get upset when a company actually follows them.

    I would just like to ask everyone to read over DCL's guidelines and actually try and follow them. I guess it is human nature to find guidelines and see how much one can get away with before any one says anything to them. DCl has their guidelines in place for the enjoyment of everyone. I hate to see DCL become more strict about luxuries that set them apart from other cruise lines just because a few people push the boundaries too far.

    This is probably one of those, "why can't we all just be nice" comments, but I would at least like to see everyone try and follow the guidelines and that way DCL will remain the MAGICal Cruise Line we all DREAM about. This may just be a FANTASY of mine, but it would be WONDERful to see happen some day...

    Have a magical day everyone! pirate:
     
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  3. Callymum

    Callymum DIS Veteran

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    Obviously something or Someone has annoyed you enough to post this slightly evasive comment. It would be helpful for others if you would explain what happened to instigate this post. If only to minimise the chance of someone else trying to bend the DCL Rules and Guidlines.:coffee:
     
  4. mmouse37

    mmouse37 DCL Diva!!

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    I am guessing this is in response to the "No More Rolling Coolers" thread.

    DCL is now enforcing the rule and confiscating rolling coolers at the port.

    MJ
     
  5. Green Tea

    Green Tea <font color=green>I don't do hatchets<br><font col

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    Did you get your cooler taken away?
     
  6. RRB

    RRB Can't wait until my next Disney vacation

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    could be the dress code. Maybe tipping?
     
  7. Tonka's Skipper

    Tonka's Skipper DIS Veteran

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    That needed to be said!:thumbsup2:thumbsup2

    AKK
     
  8. CruzTerri

    CruzTerri DVC Member Since 2012

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    I don't think the OP got their cooler taken away. It's a matter of the issue where DCL has begun to enforce their "no rolling coolers" (or any other rule that isn't and then is enforced) In another thread, the OP was upset because they had to redistribute the items packed in the "cooler" into other carry on bags, and then took time away from getting on the ship while their party waited for them to put the cooler in the car and return to the cruise terminal so that they could all board together.

    I agree with the OP of this thread. I suppose it was great while it (non-enforcement) lasted, one should just accept it when the rule is now being enforced.
     
  9. Pinocchio #1 Fan

    Pinocchio #1 Fan Believer in the power of Hakuna Matata!

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    For a minute, I thought this post was in the wrong forum, and it was about Disneyland enforcing fast pass return times!
     
  10. maria-fan-22

    maria-fan-22 DIS Veteran

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    Let me be a little more clear, nothing has happened to me in regards to guidelines being enforced by DCL. But I get upset when seeing posts by people who are upset by the policies and try and flex them a little to meet their needs...

    In example...

    I don't want to pay for alcohol so I'm going to bring lots if it inboard in a cooler I'm not supposed to have...

    I don't like wearing pants so I'm going to wear shorts to dinner instead...

    These types if posts happen fairly often and I would just like to give people the chance to think about this and maybe decide to try and follow the guidelines... I think everyone will have a nicer time if no one was ever surprised by DCL enforcing guidelines. I guess my language is a little brash but this is my honest opinion.
     
  11. asemaria

    asemaria Mouseketeer

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    I totally agree!
    The rules are there, and IMHO they are very generous rules. Example: Disney allowes you to bring on your own beverages! Wow, that is great. I hate for it to be taken away since I hear about so many people that takes their own drink into public places. They put a lable on waterbottles so it can be delivered and not have to carry them, without thinking about what can happen to laguage.
    You should always expect the rules to be enforced. Let's be nice and play by the rules!
     
  12. chrismartinique

    chrismartinique Mouseketeer

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    I can't imagine why anyone would go to the trouble to carry on beverages. Seems like such a hassle to save a little $$ and a cooler... NEVER!
     
  13. sissy_ib

    sissy_ib DIS Veteran

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    Because one of my favorite wines costs $8 a bottle and DCL charges $7 a glass. Because we and many others will bring wine that DCL does not sell. Because I like to sit on my balcony and enjoy a drink or two after dinner so it is nice to have it in my room already. Because my DH and I like certain beers that DCL does not have.
    I don't know why people insist it is such a hassle. I put a few bottles of wine in a wine carrier and bring it on-board. Easy.
     
  14. MrsScooby

    MrsScooby DIS Veteran

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    Well I've been on these boards since 2002 and I don't see these situations going away any time soon.
    You are certainly entitled to your opinion, as is everybody who comes to visit these boards, but honestly I think you are getting yourself worked up over something you have no control over.

    Plus I think it sets a bad precedent to chastise someone who made the effort to come on the DIS to let other people know that DCL has now changed their policy regarding the enforcing of the rolling coolers. Yes, he was annoyed, not just by the cooler incident but by other things as well. In fact his main complaint was that DCL gave no warning about their policy change which thanks to his heads up many DIS cruisers will now be prepared for.

    My advice is to focus on the things you can control and don't let others keep you from enjoying your cruise :thumbsup2
     
  15. NancyIL

    NancyIL DIS Veteran

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    You should've seen the OUTRAGE when DCL announced they would limit the amount of alcohol that could be brought onboard! DCL reversed their decision the next day, but it was amusing to see people threaten to take their cruising dollars elsewhere if DCL enforced this!
     
  16. sue

    sue love my DVC

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    Let me say I totally agree with the poster however, I think if Disney enforced their rules from the very beginning, people would not be so upset when the rules that have been broken for so long, now are being enforced. A rule is a rule. Why have them in writing and then not enforce them.:confused3
     
  17. sambycat

    sambycat DIS Veteran

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    This:thumbsup2


    Also, if the OP wants to run away and form a new society, I am in!!
     
  18. Eleblanc

    Eleblanc Mouseketeer

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  19. Eleblanc

    Eleblanc Mouseketeer

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    It was not a policy change, that policy has been around for awhile, they just started to actually enforce it.

    Even if they knew they were getting away with not following the policy before, it was nice to let others know to save them the hassle. The post seems fine to me, not complaining that they got caught not following the rules, just passing along the information.

    If you don't try to get around the rules in the first place, then you won't have a problem later.
     
  20. eva

    eva Often uses her unique ability to close threads.

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    Amen! In my opinion, DCL is the one to place blame on for these issues because they tend not to enforce their own rules. If they had enforced the rules from the beginning, these things would rarely happen. I used to be a high school teacher. And if I let the class get away with wearing inappropriate clothes, talking inappropriately, being unruly, etc and then later tried to enforce the rules, I would have had a riot on my hands. And I would be the one to blame for not enforcing the rules to begin with. I'm glad that Disney has decided to enforce one of their rules, but it would be better if they would just do it from the get go.
     
  21. MrsScooby

    MrsScooby DIS Veteran

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    Actually, a policy is not the same as a rule.
    DCL's policy is that some of their written rules are enforced and some aren't.
    Their policy was for many years to let cruisers bring the soft sided rolling coolers.
    They also have a policy of letting people wear shorts in the main dining.

    Often companies will send out a notice to let their customers know when a long standing practice of unenforcement of a rule is going to change. A simple "we are now gong to be enforcing this rule" notice would have gone a long way to making the transition easier.

    The problem isn't DCL enforcing a rule but that they gave no notice that they were going to do so after years of not enforcing it and knowing it had become a common practice during that time.

    In the end DCL is a business and being customer friendly is just good business. If you want to keep your customers you try to let them know when change is coming so they can prepare.
     

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