I bought the Keurig mini plus in January (2012) at Kohl's. It was hardly used - maybe 3 times per week, and by May it had quit working. I boxed it up and took it back to Kohl's and they exchanged it for a new one. The new one lasted from last May until yesterday. The second one was hardly used either - is there a trick to keeping your Keurig running that I don't know about? Has anyone else had trouble with their Keurig? It just seems to me that 3 Keurigs in 13 months is a little extreme! Thank goodness Kohl's has a great return policy, because I would not pay the $100 for another one.