Whew, where to begin...This had to be our best Disney vacation ever!. We (me, DD's 14 & 5 and DD's best friend 14) left on Sunday, Aug 5th and arrived at CSR around 3:45 p.m. We would be celebrating my DD Belle's b/day the next day, she was turning 5. We got off to a great start, no one was waiting in the registration line, so check-in was super fast and easy. We had a great corner room in Casitas 3 facing the quiet pool, room 2732, I believe. The grounds were gorgeous, just take a look: http:// We spent our first day at Magic Kingdom because it had extra evening hours so the park was open until 2 a.m. The next day 8/6 was my daughter's 5th b/day. We spend most of Monday relaxing at the Dig Site pool, then headed to Downtown Disney. The older girls loved the Dig site pool, especially the slide, but they were disappointed to learn that the main arcade was closed for refurbishment. Anyway, I just had to share how "extra" special Disney made my DDs b/day. While she was napping late Monday afternoon there was a knock at door. It was CM with a birthday bouquet of balloons and a card. The card read, "Happy 5th birthday Isabella, love Minnie XOXOX with 5 x 7 photo of Minnie. When she awoke, I told her Minnie came while she was sleeping and dropped this off:http:// That evening we headed over to Chef Mickeys for dinner at 8:00 p.m. Isabella (Belle, to us) was given a b/day pin and they took a family pic, which you could purchase if you wanted. I had ordered a special surprise cake with a picture of, you guessed it, Princess Belle: http://http://. It was the best b/day a kid could have. Anyway, the only negative thing I can say about the whole trip is that on our last day we checked out early because we where heading over to stay on-site at Universal's Royal Pacific later that night, so we stored our luggage and headed off to Animal Kingdom for the day. Upon returning to CSR, we called a cab, got our luggage and headed over to Universal. Upon arrival at RPR we noticed that one of our carry-on bags was missing. I think I was so focused on making sure my older DD's insulin & other medications were intact that I never noticed the missing carry-on. It was my DD's friends bag which contained a portable DVD player, MP3 player, & library book. I immediately called CSR Luggage Svs. They looked and said, "Sorry its not here." I was really upset. I asked to speak to a supervisor and got his voicemail. He called several hours later and informed me that they had searched everywhere and the bag was definitely not there. Later that night, the girls remembered the name of the guy that checked our bags and I called back & spoke to the Supvr and told him the name of the person who checked our bags. He said he'd speak with him in the morning and he'd call me back. It really put a damper on the 2nd part of our vacation, however, the next day I got a call from the Supvr saying they had found the bag and were going to deliver it to RPR that day. After several "thank you's" I said to him, "I know this isn't your problem, but my daughter left her cell phone charger plugged in the room after we checked out, do you think you could check to see if mousekeeping turned it in?" He said he'd check, but I didn't hold my breath. After a day at Universal, we returned to our room to see that Disney not only delivered our bag, but also went back to the room and grabbed our cell phone charger and brought that too. That's why I LOVE DISNEY!