Just back from the Poly - Review (long)

Discussion in 'Disney Resorts' started by BrianD, Aug 1, 2006.

  1. BrianD

    BrianD DIS Veteran

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    We just returned from a quick 3 day weekend at the Poly. This was a last minute anniversary getaway that ended up including our two little ones due to babysitting falling apart at the last minute. We had a MK view room and were placed in Tahiti, 3rd floor (room # 3031, to be exact). I did not request to be in a refurbed room, only requested a balcony. I figured some of the best views would be in Tahiti, or otherwise we would have a refurbed room, so it would be good either way. Well, I was getting slightly concerned when we arrived to our room when I noticed that our room number sign was missing. I was thinking, "great, this place will be falling apart." Well, we walked in and I was surprised how good of condition that this room was in. Also, I was amazed how large the room was! I have to say that this was the largest hotel room I have ever stayed in at WDW. We had plenty of room for the kiddos and all their stuff. Also, we noticed that they had left a baloon and a signed picture of Belle & the Beast wishing us a happy anniversary. Very nice touch! Well, it got even better when I opened up the curtains. WOW! We had an unbelievable un-obstructed view of the castle, the GF, & Space Mountain. The view made me quickly forget about the fact that this room was still the old style. All day we would get to watch the ferry boats going back and forth between the MK & TTC, and hear that horn blow. At night, the tiki torches were lit below us, & the view was breathtaking, and we were able to watch the fireworks, while sitting, eating room service. Very cool. The presentation of room service was nothing more than a tray of plates placed on our table, but the food itself was very good. The Polynesian Sampler is great!

    One other note about our view, the Electric Water Parade or Pageant, or whatever the hell its called, is more in front of Hawaii, so our view of that was partially blocked. But if you've ever seen this, you know its not a deal breaker when it comes to room location. However, on our last night we walked out with our kids to Sunset Point and watched the parade right there by ourselves, up close and personal! The kids loved it.

    So, big thumbs up for the room size & views from Tahiti. There are some things I don't care for about the Polynesian. For one, the very plain, institutional looking elevators, and the machine like smell that goes along with that. Most WDW resorts do a nice job of even theming the elevators to the style of the resort, but that is not the case at the Poly. This could be partly because of the resort's age, but I'm not sure. Also, as we would walk into Tahiti, there was a funky smell there too. Some of this may be taken care of once the building gets redone but this was just my observation.

    Location-wise Tahiti is ok, it is a bit of a hike to the GCH, but not too bad, and it is very convenient to the TTC.

    Now, the timing on the maid service was questionable. On our first full day there, we return to our room at 3:00 so that the kids can take a nap, only to find that the room has not been touched yet. The housekeeping lady sees us going in to our room and asks if we would like her to make up our room now or later on? This was at 3:00 in the afternoon. Not to compare (ok, I'm comparing), but by this time of day the housekeeping people at the GF are getting close to making up our room for the second time of the day. Maybe I should have just asked her to go ahead and turn down our rooms while she was in there. ;) Anyway, so we take our kids and go sit in the little sitting area on the 3rd floor there, and I will say that she was quick in getting our room cleaned and she did a good job. But we are used to coming back to our room around 12:30 in the afternoon, and it already be done. The next day I called housekeeping and asked for our room to be cleaned before 1:00. The lady on the phone seemed a bit put out by my request, but after I explained to her that it was so our kids could take a nap, she got nicer about it. And that day our room was cleaned by 1:00.

    The only other room issue we had was the refridgerator broke after 18 hours, but no big deal.

    By the way, the next day, the room number sign had been returned to our door.

    As for Captain Cook's, as full as this resort was, I hardly ever saw any lines here. The temporary location is functional, but just barely. I will say that the food is improved already (which isn't saying much) but what's up with the tortilla/wonton chip things? Greasy. Yuck. Anyway, it got the job done.

    The rest of the resort had a very nice atmosphere as usual, and most CMs were quite friendly, but I feel like there was a level of service missing there that we have grown accustomed to at the GF. That's where we've stayed the last couple of years and this was our first time back at the Poly in three years. It's funny, this little getaway just firmed up our love for the GF, but that's for another thread.

    We loved the Volcano pool as usual.

    It was a very nice getaway weekend, and we had a great time. I'll be happy to attempt to answer any questions!
     
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  3. lucysdad

    lucysdad <font color=teal>You've touched my heart<br><font

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    Tahiti is our favorite location. I love the view and the room size, but you mentioned my favorite POLY perk--the horn from the ferry!! I would wake up in the morning and hear that horn and just smile because that is the sound of vacation to me. I'm glad you had a wonderful stay.
    Lucy's Mom
     
  4. jenjersnap

    jenjersnap yadda yadda yadda

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    We spent 6 nights at the Poly in December and our room in Tokelau was only made up twice because I needed to get our kids napping from 2ish to 5ish. It was my only complaint, but I never thought to say anything.
     
  5. mandy200587

    mandy200587 DIS Veteran

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    I think they have let go some of the housekeeping workers cause we stay in Concierge and we could come back at 12 and our room would be done. There were days we had it done at 4 or 3 and the turndown service was one night at 11.
     
  6. DeterminedOne

    DeterminedOne <img src=http://www.wdwinfo.com/photopost/data/500

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    Thanks for sharing. I'm looking forward to our first stay at Poly this September, although, I'm fearful it won't compare to our stay at GF.
     
  7. mandy200587

    mandy200587 DIS Veteran

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    I have stayed both and to me Poly is nicer CM to me. Also better food and good coffee place. What type of building did you request?
     
  8. DeterminedOne

    DeterminedOne <img src=http://www.wdwinfo.com/photopost/data/500

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    Garden view ... we had a lagoon view at GF including a perfect view of MK.
     
  9. Rock'n Robin

    Rock'n Robin Disney Queen

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    Wow a picture of Belle and Beast...you must really rate! When we were there for our anniversary we got an autographed picture of Captain Hook! Were they trying to tell me something? ;)
    Robin M.
     

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