We stayed at the Poly (concierge) for the first time (11/1-11/9) and had a great time!!! The location of the building is fantastic!!! We didn't have a long walk to anything! I can't say enough about the wonderful staff...they really go above and beyond to make sure you have a great trip! Mousekeeping was wonderful (even a couple of towel animals). We were in room 1533 (great location...close to lounge, concierge desk and entrance) and it was in great shape. The only thing is we could hear the people above and next to us. It is the only time I've ever noticed this at any Disney resort. The concierge lounge was great (only crowded on Saturday evening and Sunday morning). The offerings were so good, especially the sushi!!! You could easily eat breakfast and dinner here they have so much food!!! The only negative is the resort is so relaxing we almost forgot we were in Disney to go to the parks...lol!!! Since we just closed on our DVC resale at the BWV, we probably won't be staying at the Poly for awhile. However, I am sure we will stay there again!!