HOUSEKEEPING PROBLEMS. As we were going to bed our first night, I noticed a nasty dark sticky spot on the floor between the two beds. I don't know what it was and don't care to know. But it was too late to do anything about it. At 7:00AM I called housekeeping and asked for a morning cleaning since we'd be napping in the early afternoon with our 2 year old daughter. I also requested bed rails for her bed. They told me 'no problem' We retrurned to our room at 1:30PM and it hadn't been touched yet, so we put out the 'Do not disturb' sign and took a nap. We were all awakened at 2:30 when the phone rang. It was housekeeping, asking when they could change our room. He heard my daughter crying and began apologizing profusely. I called him back later and we scheduled the cleaning for 6:00 PM. When we returned late that night, they had cleaned the room (and the nasty spot) but left no bedrails! The next day we requested a morning cleaning and again were told they'd do it, but they didn't. So to summarize, here's my housekeeping complaints: 1) Nasty sticky spot on floor when checking in. 2) No early change day 2, despite being told they'd do it. 3) They woke us up despite our do not disturb sign. 4) They didn't give us the bedrails they promised. 5) No early change day 3. 6) This is not really a complaint, but they didn't give us any new soaps or shampoos, at all. I know I'm being petty by wanting a few to take home, but I did and I was disapointed. I did tip daily because it is entirely possible that none of our problems were caused by whomever was doing our room that day. Please don't tell me I should have gone and talked to a manager or anything. If there was a problem bad enough, I would have done that. These were all minor inconveniences and I wasn't about to waste any time from our 3 day vacation trying to track down somebody to complain to. THE REST OF my AKL review. We arrived Tuesday at 11:00 AM. Our room was not ready (no surprise) and we were told that none of our requests would be honored. We requested a King bed, Zebra trail, Arusha Savannah, 3rd floor. Now I know that this is probably the perfect room that everybody wants, and I didn't expect EVERYTHING I requested, but it would have been nice to have ANY of the requests honored. If they aren't going to honor requests, maybe they shouldn't even take them. So our room was ready at 3:00, they took us up to the 4th floor, I'm still not sure what the name of the Savannah or Trail was, but we were on the left side of the 'horshoe' looking behind the horshoe. Our room keys didn't work however, so I had to go back down to the desk and get them to fix that. Our first evening was very pleasant. We were browsing in the gift shop before dinner and the lady working there asked us if we'd be around at 8:00 PM. Every night at 8:00 they have a parade around the lobby for the children. Each child grabs an instrument from the gift shop (drums, rattles, maracas, etc) and the whole throng (probably 30 children or more) marches around around the lobby making the most ungodly racket you ever heard. It was great fun and out daughter loved it and she got a Tinkerbell certificate. Dinner at Boma was INCREDIBLE! I can't really elaborate because words wouldn't do it justice. If you like food, you'll love Boma Over all, it was nice to have a Savannah room. As to whether it was worth the money, that's a personal decision. I will say that our Savannah appeared small and contrived. It was almost like looking out on a zoo. Mostly all we saw were ostriches. The Giraffes did come by at feeding time in the afternoon and that was nice, but for the most part it was just the Ostriches. The lobby area was dark, despite the huge window/wall at one end. This was fine with us. When you spend all day in the brilliant, blinding Florida sun, its nice to have a refuge. We didn't use the busses at all. The Valet parking was great. Ther pool was great - no problem finding chairs. But I think it was a slow week. I wish we had been there longer and could have explored more. I would certainly go back to the AKL if the price was right.