Just returned from a 5 day trip with my sister just to get away for a break. I will say that NYE at DHS was spectacular and we had a terrific time but otherwise things were just not what we expected. Have been to WDW many times in the past and we knew going in that it would be crowded since it was the week between Chritmas and NYE ~ that was not the issue. The main issue was the ride maintenance!!!!!!!!!!! During our stay, at one point or another, Rockin' Roller Coaster, Space Mountain, Expedition Everest, Soarin, Buzz Lightyear, and Big Thunder Mountain Railroad were all down at least once. It's so disappointing that all of these major rides experienced issues over a 4 day period (first day we just resort hopped to see the Christmas decorations). On top of that the Fastpass needs to be discontinued and they just need to run two lines for the rides. Too many times, the Cast Members would let 50, 60 or even 70 FP holders through the que and then maybe, if we were lucky, 5 (and most times only 2 or 3) through the que from the stand-by line. They need to have a better ratio for this. Not everyone can get to the park early enough to get to the FP machines and we shouldn't be penalized because of it. And when the rides break down and they tell you that you can then use the FP at anytime rather than the posted time it makes things even worse. We heard so many complaints while in line about FP. There was an issue while we were in line for Soarin ~ one of the theatres was down and they let only FP holders through the que for the other two theatres. No one knew what was going on until finally someone in the line went to the front and asked. There is a serious lack of communication. At the very last a Cast Member should come through the line to let everyone know there is an issue and give them the option of leaving or waiting. And speaking of lines ~ how upsetting when you are standing in a line for an hour and then here come 3 or 4 people to "join their famiily" in the line. I would NEVER think to butt in line in front of others who have been waiting. Go to the restroom before you get in the line; join the end of the line as a group and wait together like everyone else ~ it's just not fair to those who have been waiting. At one point in the line for BTMRR 9 people joined their family (2, then 3, then 2, then another 2) ~ that's almost a train full of people at once!!!! My DH and 2 DD's and I are booked for a trip in May and I'm seriously considering cancelling. With all the money Disney makes it's upsetting that they can't keep ride maintenance up to par. It's not a cheap vacation and at 80$ plus per day, being able to ride only 2 rides during the course of a day due to breakdowns isn't worth it!!!! Sorry for the venting but I'm sure a lot of the disers understand what I'm saying. I have been reading other threads about these types of issues. I had been so looking forward to this trip ~ all of our past trips were great but this one sure wasn't up to par.