Just a thumbs up on Delta

Discussion in 'Transportation' started by athenna, May 12, 2005.

  1. athenna

    athenna DIS Veteran<br><br><font color ="blue">I've been w

    Dec 18, 2004
    I had posted earlier (thanks to those who replied to my paranoid ramblings) about having no seat assignments for a trip I booked on-line at flysong.com. I decided I would call them tomorrow. But being the impatient sort, I could help but e-mail them right away. I figured I'd never hear from them in a million years, but much to my surprise I got an e-mail response right away saying not to worry, that have my seat assignments and they even told me what they were. They just a thumbs up for that!

  2. AllyBri

    AllyBri DIS Veteran

    Jun 2, 2000
    Glad to hear that. I've always found Delta-Song easy to work with.

    :earsgirl: :earsboy:
  3. goofy4tink

    goofy4tink No tags...not needed! Transportation moderator Moderator

    May 2, 2002
    I also have had only good dealings with Delta/Song customer service. They have always been very helpful and quite pleasant to deal with. I have had the exact same situation of checking on my flights only to find that my seats have become 'unassigned'. Talk about panic mode!!! But a call to Song and all was well. Their system just hadn't updated due to the 8 minute change in departure time. Just one more reason I keep flying Song.
  4. poohbear2

    poohbear2 <font color=CC66CC>Disney Think Formula is:<br>HE=

    Mar 16, 2002
    ::yes:: I have always received excellent cs from Delta.

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