Is there a way to send Disney an email regarding a wonderful waiter?

Discussion in 'Disney Restaurants' started by cmm, Sep 9, 2007.

  1. cmm

    cmm Mouseketeer

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    I would like to send a note to Disney to praise a waiter we had at Chef Mickeys. On the Disneyworld website, I see only a regular "contact us" email form. Is there no specific way to send a note regarding an outstanding CM? :confused:
     
  2. Cheshire Figment

    Cheshire Figment <font color=red><marquee behavior=alternate>Friend

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  3. BirdsOfPreyDave

    BirdsOfPreyDave Disney Lover, DVC Member, SSR Fanatic DIS Lifetime Sponsor

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    The link above is your best bet after the fact. If you get really great sevice, the best thing to do (besides a great tip) is to ask the server if they'll have their manager bring you a Superstar Service card. This gives the server points of some sort on their employment record and also enters them into a monthly drawing for some nice prizes. (At least that's how it was explained to me by the manager at Captain Jack's.)

    In any case, it certainly brought a twinkle to the eye of the two servers I asked to get me one.
     
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  5. Allison

    Allison DIS Veteran

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    Use the email address above. It worked for me. I got a call a few days after I sent it letting me know how much they appreciated the information and that the letter had been passed onto the CM and their supervisor and would be a part of their file.
     
  6. cmm

    cmm Mouseketeer

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    Thanks so much. I'm disappointed I didn't know about the superstar service card. I have never heard of it before. I will send them an email, though.
     
  7. zalansky

    zalansky <img src="http://www.wdwinfo.com/images/sponsors/s

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    I have not ever heard of that either, wish I had! We had some excellent service on our vacation last week. Thanks for posting the email address because that's what I came here looking for! :thumbsup2
     
  8. grimley1968

    grimley1968 DIS Veteran

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    IMO, a letter to the appropriate address would be better than an email. An email would be nice, but a letter would just be that much more impactful. Unfortunately, I don't know what address to send it to.
     
  9. marsh0013

    marsh0013 i want to drive the zamboni

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    i do! i just sent one a couple weeks ago:

    Walt Disney World Guest Communications
    PO Box 10040
    Lake Buena Vista, FL 32830-0040

    haven't heard back from them, so i really hope it got to the right place. but this is the addy i was given when i asked.
     
  10. Hook's Girl

    Hook's Girl Mouseketeer

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    Don't be too disappointed, an email or a letter looks even better on a record card!
     

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