I've been so confused with the answers I 've been getting with the reservationists whenever I call WDW. I understand that they're trying to make the transition from CRO to WDTC and are geared towards selling packages, but there are many inconsistencies with the information being given out. I originally booked two rooms at CBR for August of 2004 and had requested to be in Marinique. Several months after I made my reservations, they came out with a new room category, so my rate went up to $159 a night per room since Martinique had now become a preferred building and was told I would not be able to apply a AAA discount to the new room category. Needless to say, I was not a happy camper. After going over the numbers and weighing out pros and cons, I decided to switch to one room at BC. I officially made the change yesterday. After confirming my new balance, I asked the CM whether ticket prices for 2004 were out yet, as I intend to buy UPH passes in a couple of months to take advantage of the advance purchase discount. At first she told me that ticket prices for next year were not out yet but to check back next month. I asked her whether adding the passes would be a problem since I had noticed that there was more of a trend toward pushing packages instead of offering room only discounts. On previous calls I was told no, I would have to get the DreamMaker pkg. and then told no problem, I could add the passes when prices came out. Well, she put me on hold and when she came back I got a strange reply. She said she'd spoken with an experienced CM who said that WDW cannot guarantee that UPH passes will even be available at all for next year on room only reservations and that I would have to change mine over from CRO to WDTC and purchase the pkg. if I wanted to be sure that I would get the passes I wanted. She also said I would come out ahead if I got the pkg. I was very surprised to hear of the possibility of UPHs not being available anymore and of course I was also somewhat skeptical. I forgot to mention that when I asked for the AAA rate to be applied to my room reservations, she said they weren't available. I politely said I didn't want to make the change and would call back after I did some research. When I got home I priced out the cost of the room and the passes including tax, with and without the advance purchase discount on the tickets (sorry, I'm at the office and didn't bring my figures with me). Then I went to the WDW website and priced out the pkg. Of course the pkg. price was higher (couple hundred dollars) even considering that they add trip insurance. I called back and this time I spoke with a very nice CM who was extremely patient with me and went over my figures and said that they were correct. I told her about the conversation that I'd had earlier that day and she seemed surprised at what I had been told and said that ticket prices were indeed out for 2004 and that I could absolutely purchase them seperately and did not have to purchase a pkg. As for the AAA rates, she said they had been downloaded into their system over a month ago (which is what I thought anyway) and cheerfully applied the discount. I was both happy and annoyed. It made me stop and wonder how many people make one phone call and take what they are told at face value. The information they get may not be accurate. I guess you have to be pretty persistent. I'm also not happy with having a pkg. pushed on me and while I don't like to think badly of people, I feel like the first CM I spoke with yesterday was not being completely truthful. Am I the only one who keeps getting different answers from the CMs? Well, it was a lesson learned. I won't let this dampen my enthusiasm though. After all, we're going to Disney World!