I would just like to say....

Discussion in 'Disney Cruise Line Forum' started by abmama, Jan 22, 2013.

  1. abmama

    abmama Earning My Ears

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    Just how awesome DCL is! My family booked a cruise on the Fantasy sailing Jan 5/2013. Unfortunately, my daughter got an infectious viral illness (and then later my son and DH as well) and we had to cancel our trip, 1 day before we were supposed to leave. We didn't have full cancellation insurance, so we were out the full cost of the 7 night cruise. After speaking with DCL, they rebooked us onto the April 20 Fantasy sailing, providing we fax them a letter that our daughter was sick. I became ill and didn't have access to a fax machine....when I phoned back yesterday, they told me not to worry about it, that we were rebooked and that they believed our daughter was sick. I LOVE DISNEY!
     
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  3. AudreyKThompson

    AudreyKThompson Disney Diva

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    ***pixie dust*** :)
     
  4. Disney Dreams

    Disney Dreams Proudly afflicted with TDMA!

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    How wonderful! I hope everyone feels better soon.

    - Dreams
     
  5. DVC Jen

    DVC Jen DIS Veteran<br><font color=blue>Wigs out even the

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    Awesome :thumbsup2
     
  6. dbarker

    dbarker DIS Veteran

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    I'm so sorry that everyone got sick. That's just sad. I hope that everyone is on the mend and are feeling well soon. :flower3:

    However, I totally agree that Disney is awesome. And in so many ways. I am happy that they were able to do something for you. pixiedust:
     
  7. kdeans1010

    kdeans1010 DIS Veteran

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    Yay! You are on our cruise! Feel better!
     
  8. jkrislc

    jkrislc DIS Veteran

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    I had a similar experience with our precruise stay at WDW. Even though the room we had was in the nonrefundable period as was the package we booked, Disney refunded the full amount minus a $50 change fee which probably would have been waived had we cancelled all together.
     
  9. woody73

    woody73 <font color=darkorange>Enjoyed the Pumpkinmen<br><

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    Cool!

    Woody
     
  10. MyYearWithTheMouse

    MyYearWithTheMouse Disneyland In A Year!

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    That is awesome! I'm sorry so many of your family got sick though. No fun at all!
     
  11. magrudersmakes3

    magrudersmakes3 DIS Veteran

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    Sorry you were all sick. This is the reason we all love Disney!!!
     

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