This year we will be mostly dining as a party of 7 (we have free DDP for our first week) - now I know gratuity of 18% will be automatically added to every table service, but (as we have on occassion experienced) what if the service is poor? What action should we take? and at what point? - I really dislike making a fuss, but I also do not want to leave (as we have previously) feeling like we have been mugged because we felt compelled to leave 18% tip. What would you all consider a standard service and a sub standard? For me, I feel that the minimum service to warrant the tip should be: to be greeted pleasantly and swiftly, offered drinks immediately, our order to be taken and to be given undivided attention when doing so, to have our food all brought at the same time, and any issues dealt with quickly, drinks to be refilled without asking (unless they are charged extra, when being asked is needed), to be left to enjoy our meal without having the plates whipped away or constantly being badgered, table cleared swiftly when finished, and bill brought when requested. Do I expect too much?