How to check OBC?

Discussion in 'Disney Cruise Line Forum' started by mickeyluv, Sep 7, 2007.

  1. mickeyluv

    mickeyluv DIS Veteran

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    I've read a few times on here where the OBC was not the same amount as what the passenger thought it was suppose to be. We just made the final payment for our Nov. cruise and my TA said that our OBC would be $150.00. How can I check that to make sure is in indeed on our Stateroom acct? Do I wait until we board and go to Guest Services or can I call DCL?
     
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  3. allears

    allears "If I were not upon the sea..." I'd want to be!

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    You can call DCL and ask them to check the account and see if shows up. I have done this in the past when I've sent money to be applied ahead of time. I would think this type of credit should also show.
     
  4. m&m's mom

    m&m's mom <font color=deeppink>Waiting for the waterless cru

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    I just got back yesterday and I had a card in my room stating the credits. There were 2 cards. ! was for booking online $25.00 and the other had $50.00 for booking w/ Disney card.
     
  5. Ilovestitch

    Ilovestitch DIS Veteran

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    The OBC amount doesn't show up on any confirmation- whether online, or faxed, or mailed, etc. The only way to know ahead of time is by calling DCL.
     
  6. disney1990

    disney1990 <font color=royalblue>Wow, it make my heart skip a

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    I didn't have anything in our room telling us. I asked when we were being checked in and they confirmed our OBCs.
     
  7. mickeyluv

    mickeyluv DIS Veteran

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    Thanks everyone! Just wasn't sure how to go about checking on this.
     

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