I sent out a dress on our WBPC cruise a few weeks ago for pressing only. It was a dry clean only material and it came back completely ruined. It was a dress that had a ton of drapey gathers on the front, and basically, they ironed it in to two gathers, one at the chest and one under my stomach. It hung so badly. I gained weight on the cruise and it was HUGE on me, I tried it on before I sent it out (to make sure it still fit) and it fit great, 3 hours later, it was ruined and 2 sizes too big. Im not sure what they did, but I will never have them touch my dresses again. It still had the original tags on it!