I'm sorry that her dad is giving her the run-around. I know I would certainly be upset. It does sound like a good opportunity for you to get another trip in for tour guide duty! It would be nice if you could just make a long weekend out of it or something! It would be fine to check out Universal Studios too. I thought about doing it this year to check out the Harry Potter additions, but I just can't justify the amount of money I would spend in one day to see one small area. Nothing else has changed since I was there a few years ago so I think I'll wait it out some more. We've got the new Harry Potter movie next week so that should tide me over until I have another chance to get there! "Wasn't very intelligent and doesn't understand customer service" No sugar-coating there! I would probably complain to the Better Business Bureau (do you guys have that in the USA?). If she's not very intelligent, I worry that other people are being over-charged too! MEK - I don't think the sunlight hindered your HM queue photos one bit! I think they were great! I liked the one of Captain Culpepper, how the sunlight is streaming in over the top - very cool! I am soooooooooooooo excited to see it in person! I understand what you mean about not being able to resist things that make noise. If it makes noise or if there is any kind of button I can press - I'm all over it!