I booked a Villa for 3 families. Two family of 4's and our family of 3. I told them all they had to pay was $350- towards our DVC yearly fee and the airfare, passes and dining plan was on them. I told them it was important that they took this seriously and if they back out it could cost them money. One family of 4 who are good friends had to back out b/c her husband had to have surgery. He has waited years for this surgery and the time had come and he had to have it done now. They backed out. I tried to find a third family to join us but it was too late of notice. I therefore had to try and get a 2 bedroom and luckily I got one! Now she is asking for her $350 back and needs it now. I want to explain to her how I now have to use 88 points by the end of July b/c they cancelled, but I do not want to lose a friend. I sent her the check. Does anyone know of a way I can remind her of my loss. Also, any suggestions as to what we should do with the 88 points? I cannot take my daughter out of school again as we just returned from a 5 day stay at SS. Airfare is high so we may have to drive wherever we decide to go. OR should I sell the points and how. Thanks for listening. Also, how do you handle sharing your points with friends/family? Do you charge them? How would you have handled this situation before and after the cancellation? Thank you for listening!