**HELP!** Service Dog Procedures/Advice Needed ASAP!

[JanDave]

I need input from my fellow DISers about the procedure to bring a service dog on board a ship, specifically the paperwork needed to be filled out, timing of paperwork, sending paperwork to DCL or Bahamas, etc.

Background: We are sailing on the Disney Magic on 2/3/14 (35 days from today) with our DD and her family, including our DGS's diabetic service dog. My DD and I have been told about necessary procedure from DCL special services, but we did not receive the same information. I was told that a month prior to boarding, we needed to forward paperwork, including certificate from the vet, so that DCL can forward info to the Bahamas. DD was told to submit the paperwork up to two weeks before sail date. Today, DCL told her that it is her responsibility to get paperwork to Bahamas and that our window of time is now not enough time.

Please let me know your experience with this. Service dog needs to be on board with us! I appreciate all advice/suggestions/help, etc.

Thanks! Fielder the Super Dog thanks you, too!

Jan

 

[IBelieveInTheMagic]

I just wanted to say hi and I hope someone with experience will post and save the day! Fielder needs to go!!

If you don't get info ASAP there was a DISer who posted in the trip reports about his service dog and Pluto - perhaps you could message him. Let me know if you can't find the thread.

Heather

 

[PrincessShmoo]

I need input from my fellow DISers about the procedure to bring a service dog on board a ship, specifically the paperwork needed to be filled out, timing of paperwork, sending paperwork to DCL or Bahamas, etc.

Background: We are sailing on the Disney Magic on 2/3/14 (35 days from today) with our DD and her family, including our DGS's diabetic service dog. My DD and I have been told about necessary procedure from DCL special services, but we did not receive the same information. I was told that a month prior to boarding, we needed to forward paperwork, including certificate from the vet, so that DCL can forward info to the Bahamas. DD was told to submit the paperwork up to two weeks before sail date. Today, DCL told her that it is her responsibility to get paperwork to Bahamas and that our window of time is now not enough time.

Please let me know your experience with this. Service dog needs to be on board with us! I appreciate all advice/suggestions/help, etc.

Thanks! Fielder the Super Dog thanks you, too!

Jan

Did you already submit your Special Services Information form?
http://dcl.wdpromedia.com/media/dcl_v0400/Site/PlanningCenter/Media/SpecialServicesInformationForm.pdf

 

[JanDave]

Did you already submit your Special Services Information form?
http://dcl.wdpromedia.com/media/dcl_v0400/Site/PlanningCenter/Media/SpecialServicesInformationForm.pdf

We submitted that info already, PrincessSchmoo.

Jan

 

[IBelieveInTheMagic]

http://www.disboards.com/showthread.php?t=3210532

Try that thread for his awesome video and se if he can advise?

Hugs,
Heather

 

[JanDave]

I just wanted to say hi and I hope someone with experience will post and save the day! Fielder needs to go!!

If you don't get info ASAP there was a DISer who posted in the trip reports about his service dog and Pluto - perhaps you could message him. Let me know if you can't find the thread.

Heather

Heather, I will look for that trip report. I know that Pluto/service dog interaction was on the Fantasy during Thanksgiving week.

Miss you, Heather!

Jan

 

[JanDave]

Heather, I just sent him a private message with a link to this thread. Thanks!

We are all in stress mode right now.......

Jan

 

[IBelieveInTheMagic]

You are most welcome and I'm sure he can help! I can't have my friend all stressed out!

Keep me/us posted!

Heather

 

[Paragd911]

Heather, I just sent him a private message with a link to this thread. Thanks!

We are all in stress mode right now.......

Jan

Jan this is Mark email me (I am one with service dog)

 

[ggfred32]

Jumping on this out of my own curiosity. I have raised three Guide Dog puppies and just wonder how and where do your dogs do their business on the ship? I assume Deck 4, but how do they handle the "waste?"

 

[Paragd911]

Jumping on this out of my own curiosity. I have raised three Guide Dog puppies and just wonder how and where do your dogs do their business on the ship? I assume Deck 4, but how do they handle the "waste?"

his potty is on my veranda

 

[PrincessShmoo]

Jumping on this out of my own curiosity. I have raised three Guide Dog puppies and just wonder how and where do your dogs do their business on the ship? I assume Deck 4, but how do they handle the "waste?"

On our WBTA cruise the "potty" was on the promenade deck:

A CM periodically cleans it up. I figure they hand the waste the same way they handle the waste from the diaper genies in the rooms - incinerator.

 

[JohnDS]

On our WBTA cruise the "potty" was on the promenade deck: A CM periodically cleans it up. I figure they hand the waste the same way they handle the waste from the diaper genies in the rooms - incinerator.

I like the "keep off the grass" sign.

 

[JanDave]

Thanks for all the help and advice received about getting Fielder on the ship! DCL is taking care of the paperwork and Fielder will be boarding the beautiful Disney Magic on February 3!!!! Thanks, Paragd911!!!!!

Jan

 

[JohnDS]

Thanks for all the help and advice received about getting Fielder on the ship! DCL is taking care of the paperwork and Fielder will be boarding the beautiful Disney Magic on February 3!!!! Thanks, Paragd911!!!!! Jan

congrats, glad to hear it.

 

[bumbershoot]

Thanks for all the help and advice received about getting Fielder on the ship! DCL is taking care of the paperwork and Fielder will be boarding the beautiful Disney Magic on February 3!!!! Thanks, Paragd911!!!!!

Jan

Wow, that was fast and different from what they had recently told you! Good job!

 

[bliscum]

Glad everything worked out.

 

[IBelieveInTheMagic]

Thanks for all the help and advice received about getting Fielder on the ship! DCL is taking care of the paperwork and Fielder will be boarding the beautiful Disney Magic on February 3!!!! Thanks, Paragd911!!!!!

Jan

Heather

 

[Suz D]

Thanks for all the help and advice received about getting Fielder on the ship! DCL is taking care of the paperwork and Fielder will be boarding the beautiful Disney Magic on February 3!!!! Thanks, Paragd911!!!!!

Jan

Yay! I just saw this thread. How stressful for you for a bit! Have a great time. Wish you were sailing with us or vice versa.

 

[ggfred32]

his potty is on my veranda

That is so awesome!!! Does DCL provide the grass? I love that!