We are looking to replace carpet in our family room, and see the commercials all the time----we were interested in Bella woods anyway--and the prices seem great....Is it a cash and carry store,or do the send it to your home?? We have a friend who is a contractor who is going to put it in, so we don't need that. I was wondering if the plank prices were good, but the trim/edge/finishing pieces were pricer to make up the difference. Has anyone had Bella wood flooring put in and they hate it??? We do have lots of kids and dogs, and I do realize that it will scratch.....but does anyone have horror stories about this place or this type???