Discussion in 'Universal Orlando Resorts & Hotels' started by Robinrs, Oct 2, 2002.
Thanks, macraven, you rock!!
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We just returned from our HRH/PBH split, and had the most awesome time at Hard Rock!!
We sent an email a few days in advance to reiterate our requests - upper floor, near the elevator. Asked for a pool view if available, due to our All Access membership. (booked garden view) Even though the reservationist said we needed to show it at check in, they had it on our account and had already put us in a 5th floor room overlooking the pool. We had a palm tree blocking part of the view, but overall it was nice and we loved the location just a few doors down from the elevators.
We were given free wifi and health club privileges, which was great as DD loves to hit the gym a couple times a day to work off our pool drinks. Spent two wonderful days at the pool, service was excellent! It was great throughout the resort, and we can't wait to return.
Oh, we had dinner at the Palm our first night, enjoyed it so much we returned on our last night though we were staying at Portofino.
Glad you had such a great time at Hard Rock and the service you received rocked We were debating about the Palm for a Birthday dinner so the info on this is very timely.
I think you will be very pleased if you choose to have your birthday dinner at the Palm. We were a little curious on our first visit, as we have so many good steakhouses in KC (we are south of there), but it was great! Everything a good steakhouse should be - great food (a good mix of steak, chops and seafood, the crab cakes were fab!), perfect martinis and the service was impeccable.
Both nights there were conventioneers having some kind of company get-together in the restaurant, so it was a bit loud, but you wouldn't know it from the attention we received. DD and I were treated as if we were their only customers, pretty impressive with so many diners in the restaurant who quite likely spent a lot more than our little table.
Oh, and they do give a AAA discount! Sweet!
Hi, I am planning to take my DD and 3 friends to Universal in September to celebrate my DDs Sweet 16. We have been to Disney several times, never been to Universal.
Any ideas on how to make it a memorable time for the girls? We are staying at the HRH for 3 nights, booked 2 garden view rooms. Not sure I got the best deal. Should I request specific rooms? Is there anyway to get a free upgrade or anything special for the occasion?
HRH has it's own loyalty program, All Access.
this program will terminate 9/30 and a new one will begin..
you can join AA online.
or you can probably get the AA when you check in to the hotel.
depends on when in september you will be there.
you can always ask at check in if you can have a free upgrade.
if the hotel is not at full occupancy, it could happen.
Awesome! I grew up in south KC and Raytown is my home now.
The steaks at Emeril's in Citywalk, and Emeril's Tchoup Chop in the RPH are good too.
what email did you use as i sent the form off the website asking for a fridge for my medication but received no reply
also is there service around the pool and is the tip in the check or do you tip the server when served, thanks
Going to Universal for the 1st time in August and staying at the HRH for 3 nights. We have a Deluxe Queen room booked for the 5 of us (2A/3C). Any suggestions on room requests? My DS uses a wheelchair for the parks, but we do not need a HA room. We do need a refrigerator for all his meds.
Thanks for any help!
You don't have a lot of options with the deluxe rooms since they are located at the bends in the hotel. You should just ask for a room relatively close to the elevators. Make sure you tell them you need a fridge for the medications and they will comp it. There is no fridge in the room already that gets cold enough for meds.
does anyone have a email address for HRH as i used the page on there web site asking for a fridge for my meds but received no answer
if poss would like to email as ringing from england costs a fortune, thanks in advance
Will this toll free number work for you?
Phone: (888) 430-4999
They should be able to add it to your reservation.
I am about to go thru the thread but thought I should ask before spending hours , is there a sep thread with the floor plans?
We stayed at RPR and are now going to HRH.
We are looking to book one night at the HRH on March 28, arriving that evening and want to take advantage of the early morning admission for Harry Potter the next day.
I know that the Express Pass option is available all day on both check-in and check-out days, however, wondering if the POOL is also available after checkout. We are waiting for other family to arrive the night of the day we check out and then moving over to the Sheraton Vistana, but I'd sure love to be able to still enjoy the pool in the afternoon when we check out since we'll miss most of it the check-in day since we don't arrive until 6pm.
As well, are there change rooms at the pool? We'll have a rental car to leave our stuff in but I don't want to change in it...
We were welcome to use the pool after check out while waiting for our limo later to the airport. There are bathrooms at the pool. I've never really looked to see if there were showers.
Thank you - good to know! We'll be checking in to our other digs a short while later so we'll be OK without the shower - appreciate your info
I'll ask here in the official thread...
I was looking around at posts tonight, and it seems that All Access ended and HR as a whole has a new loyalty program, but the Orlando HRH doesn't participate. And they don't participate in YouFirst.
So is there ANY way to get rewards for HRH stays?
(silly me, I didn't follow my own advice to "book when you see a good rate", and lost the cheapie RPR rate for Feb, so we'll be checking out HRH instead!)
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