I have some travel points here in Canada through BMO Bank, and on their bmorewards travel website, the Hard Rock Hotel is listed as an available hotel. Also discovered with further searching that all 3 hotels are listed. Sooo...I was planning on booking one night to get express passes for my family of 5, but I have ~$300 credit on this travel website, so I thought I could maybe book it through there. Here's the rates I see: Hard Rock at Universal Orlando TRIPLE KING SIZE BED-CLUB LEVEL $341.48 7/6/2013 : $341.48 Loews Royal Pacific Resort at Universal Orlando QUADRUPLE 2 QUEEN BEDS 279.48 7/6/2013 : $279.48 Loews Portofino Bay Hotel at Universal Orlando QUADRUPLE 2 QUEEN BEDS-GARDEN VIEW $236.66 7/6/2013 : $236.66 Now...first off, there's no such thing as a 'triple king' room type even listed on the lowes hotel website. I think it means King Bed (max room capacity 3) - which won't work since there's 5 of us. The QUAD 2 Queens likely means 2 queen beds for 4 (but since their max room capacity is 5, and they can do a rollaway bed, I suspect this will work for us). And all the prices seem...backwards! Weird! Problem with this is I can't book it online on the travel site - when I try, there's a message that says I need to call the bmo rewards call center. Wondering if these hotels are not supposed to be on the site anymore or something? Anyway, hoping someone that's stayed there or who has booked through a 3rd party website before would know what this is about - and if it would still work and still qualify for express passes for the whole family (if I in fact can book it). It would be great to use these points for this hotel stay! Thanks in advance!