Great member service CM today

Discussion in 'DVC-Mousecellaneous' started by Connears, Mar 20, 2010.

  1. Connears

    Connears Connears

    Joined:
    Mar 14, 2003
    Messages:
    2,918
    Called today to add 2 nights at HHI after our xmas week trip to OKW today. Had a great CM who was accurate and very pleasant. After I got the confirmation # for the HHI nights she said, do you want the date you can make adrs for your xmas week OKW stay? I said sure and she said 6/29 which was what the online calaculator had said when I chekced it before. I have been a member since 1994 and have always had great service from MS. I have heard others who have not, but it must be a minority or I think I would have encountered troubled sometime in the past. She was great!

    Connears
     
  2. shellybaxter

    shellybaxter Dis Veteran <br>Disney Restaurants for one hundre

    Joined:
    Sep 20, 2003
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    5,496
    Thanks for sharing your great experience
     
  3. robert@dvcstore

    robert@dvcstore Old Key West member since 1994 Approved Advertiser

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    Dec 11, 2006
    Messages:
    1,009
    It's too bad that the great cast members do not get recognized enough. We usually hear about the unpleasant experiences and do not hear enough about the pleasant/exceptional guest service that most cast members perform. :thumbsup2

    Thank you for your post.

    Robert
     
  4. Connears

    Connears Connears

    Joined:
    Mar 14, 2003
    Messages:
    2,918
    Very true..I have had nothing but great service at MS and will make a point out of tooting their horns more often.

    Connears
     

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