Getting through to Member services

Discussion in 'Purchasing DVC' started by mistermouse, Mar 12, 2002.

  1. mistermouse

    mistermouse Mouseketeer

    Joined:
    Jan 1, 2001
    Messages:
    130
    Does anyone know why I wouldn't be able to reach MS. Tried last Tuesday for almost an hour - always busy. Later I realized it was first day for BCV reservations, so that was OK. On thursday tried for almost an hour, always busy. Today, have been trying for more than two hours - the 1-800 # is busy circuit, not even a busy signal and the 1-407 # is busy signal for 2 hours straight. Any clues:confused:
    Are there better or worse times to try? Are others having the same problems?
     
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  3. downontheBW

    downontheBW <a href="http://www.wdwinfo.com/dis-sponsor/index.

    Joined:
    Mar 6, 2000
    Messages:
    432
    You're not the only one having a problem getting through today. See the posts on the "Can't get through to MS?" thread.
     
  4. Figment2

    Figment2 DIS Veteran

    Joined:
    Feb 22, 2000
    Messages:
    2,120
    If you have a fax machine, try faxing your request. I did this morning (when I couldn't get through on phone). I got a faxed reply a little over an hour later.

    Cyn
     
  5. LDPKELLY

    LDPKELLY Earning My Ears

    Joined:
    Mar 1, 2002
    Messages:
    18
    When I talked with a guide this morning, I was told that the phone lines were down with Member Services and that they had not yet identified the problem....She then gave me the 407-# and after multiple tries I got through.....So don't give up....everyone is trying the samething.:) :)
     

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