Southwest is new to the Milwaukee area as of 11/1 and I have a few questions. If anyone has links for me instead of answering here that would be welcome also. So here comes a few questions: We are scheduled for an April trip to MCO that I have not yet booked, it looks like I can get the flights for $89 each way, which seems fair. Now, I understand (or would like to) that if the flight fare changes in my favor I can get a credit good for 1 year. So, how do you do this? If the ding comes and works for me, do I rebook and then get a refund? Do I have to modify my current flight? Is this by phone or on-line? One more question, if I were to book the flight, only to find we could not travel, can I get a refund or credit for furture use from my April tickets? We are for certain going in October but April is still a little in the air. If we can cancel/get a credit, how do we do this? Call? On line? Thanks for any help. I read and re-read the southwest site and cannot seem to find these answers so I thought you guys could help with your wealth of information. Thanks to everyone in advance.