My membership is up for renewal in September. I know to be on the look-out for them to charge my account a month ahead of time. I don't plan on renewing. Although I loved getting the discounts, the renewal cost is just way too much. ($139 - I think) I noticed that they charged my credit card for $1.95 this week. They listed it as a "S&H" charge. I thought maybe it was for postage for some gift cert's. But, I decided to call as I have never been charged postage before. Well, lo and behold, they automatically charged my card for a one month trial membership renewal. (that's how I joined to begin with) I said........."Why would I want a one month trial membership renewal when I have an active membership until September 23rd?" I asked for it to be credited immediately. The rep said he would note it on my account but that he doesn't have the ability to credit it. I asked to speak to a supervisor and he said they wouldn't be able to either. So, I immediately disputed the charge with my credit card. While I know it is not a lot of money, I will let them deal with it. The rep also mentioned that I will be notified about the upcoming renewal and that I can take the appropriate action then. I am not holding my breath for that!
My next step is to see if the credit card company can block them from making any charges against my account. I don't know if that's possible but I will find out.
Mary
My next step is to see if the credit card company can block them from making any charges against my account. I don't know if that's possible but I will find out.
Mary