Fuel Surcharge Refund

Discussion in 'UK Trip Planning Forum' started by Sweet Pea UK, Nov 13, 2009.

  1. Sweet Pea UK

    Sweet Pea UK DIS Veteran

    Joined:
    Jan 20, 2007
    Messages:
    940
    How strange - I submitted a claim for this a year or so ago and about 6 months ago I received a cheque for about £60 and then today I got another cheque for £20! I only had one flight on my form but there were 4 adults and a child who travelled on it. Just think its strange that I got 2 lots 6 months apart??
     
  2. wayneg

    wayneg Moderator Moderator

    Joined:
    Jul 24, 2003
    Messages:
    23,399
    No reasoning at all to the refunds, they seem to do whatever they want, I still have at least 1 claim outstanding, recieved 2 cheques so far.
     
  3. kristieuk

    kristieuk DIS Veteran

    Joined:
    Mar 8, 2005
    Messages:
    1,906
    I agree, it is so completely random. It would at least help if there was some sort of breakdown provided as to which flight / passengers the cheque relates to. I have no idea whether the cheque we received was for one flight or 3, 2 passengers or 4. It's nice to get though!
     

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