LouFapp
Semi-Phenomenal Nearly Cosmic Powers
- Joined
- Jul 3, 2013
I was checking out some sites about cancelling Disney World vacation (I cancelled mine old one and when the refund came it was short $1000, but thats because the card that $1000 came from was cancelled, so this is getting fixed) I came across this:
http://allears.net/acc/resort.htm
I think this is why the CM experiences vary so much. It basically say's there are 2 sets of CM's in the same office. 1 set works for the Central Reservations Office (CRO) (this is where CM's start off so these are your less expierenced CM's) and the other set works for the Walt Disney Travel Company (WDTC) (nearly every CM that works in this group started in CRO but also received much more training to be able to move on to WDTC).
Just thought it was an interesting article that others might like to take a look at to get a little more insight on the world of the CM.
http://allears.net/acc/resort.htm
I think this is why the CM experiences vary so much. It basically say's there are 2 sets of CM's in the same office. 1 set works for the Central Reservations Office (CRO) (this is where CM's start off so these are your less expierenced CM's) and the other set works for the Walt Disney Travel Company (WDTC) (nearly every CM that works in this group started in CRO but also received much more training to be able to move on to WDTC).
Just thought it was an interesting article that others might like to take a look at to get a little more insight on the world of the CM.