FP + What we know and what we want to know

Discussion in 'Theme Parks Attractions and Strategies' started by bcrook, Jan 6, 2013.

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  1. Lorilais_mommie

    Lorilais_mommie " They can drink pepsi, but they can't pee in the

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    So disney hopes I spend 15-20% more while I'm in the parks, because I would not have to pull out my CC or cash...

    Boy are they wrong.... For people like me who do plan down to what ride to ride.. Did They really think I haven't planned exactly what We want to buy!?!?

    The thing every parents hates is having their kids whine and scream about a toy in the store.. So the avoid that we set out rules about what they can have
    Per person- 1 hat, 1 pin, 1 plush toy.... And one photo book for mom...
    That is it... Works great! And with ADRs we know exactly how much we are spending on food..
    So explain how I'm going to spend 15-20% more b/c of a magicband?
     
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  3. doconeill

    doconeill Fastpass Jedi Master DIS Lifetime Sponsor

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    Depends on the attraction, really. In theory, there should be no wait in the Fastpass queue at all, especially at a constant loading attraction, like Buzz or HM. Due to normal operational things, there is usually a very short wait.

    At an attraction with a long cycle time, then for obvious reasons you have to wait for the next cycle. As long as the FP issue rate is less than the load capacity of each cycle, then the entire FP line gets loaded and then they fill in with the standby line. It does not matter to the FP line whether they take up 80% of the load capacity, or 95%.

    However, because there are natural "waves" of people since they don't have to come back at an absolute specific time but more might show up in one cycle than another, it IS possible that there is more than the load capacity of the cycle, and some will have to wait another cycle. By increasing the ratio of FPs issued, the chances of this happening increases. However, the wait time does NOT increase 10%. It increases an entire cycle time.

    Simplified example: Soarin' is a 5 minute cycle time. You arrive with your Fastpass just after the loading of the last cycle, so you need to wait 5 minutes. You get in on the next cycle, total wait time, 5 minutes.

    Next time, however, you get in but there is an entire cycle's worth of FP holders ahead of you. You have to wait the 5 minutes for their cycle, then another 5 to get yours. Total wait: 10 minutes. That's a 100% increase.

    And the effect can run for several cycles before it evens out again when there is a lull in the FP returns. In the meantime, the standby line gets slower.
     
  4. doconeill

    doconeill Fastpass Jedi Master DIS Lifetime Sponsor

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    It isn't going to apply to everyone. But it seems that Disney hopes that on average the convenience of the payment method will result in an increase in sales that on average will be 15-20%, simply because convenience results in less absolute control.

    There were likely similar increases when they started accepting credit cards widely on property, then moving to the "charge it to your room" system, etc.

    Now they can give the feature to everybody, and make it even less obtrusive.

    Although I wonder if having to implement the PIN entry for all purchases is going to make them adjust estimates...if I can buy a $3 Coke by just swiping my hand, that's one thing. If I have to then enter a PIN code...slightly less easy to pay that $3.
     
  5. Waddler

    Waddler Mouseketeer

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    Ah, okay. I took mousemerf's statement to mean that WDW is intentionally causing an all-day 5-15 minute FP/FP+ wait for some reason.

    I agree with your assessment regarding intermittent FP/FP+ queue back-ups. That's to be expected.
     
  6. eliza61

    eliza61 http://www.wdwinfo.com/dis-sponsor/images

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    Lol but retailers also know that parents are big pushovers. Why do you think candy is in every checkout lane. We also know the longer you are in the store (this case, the parks) the greater the probability you'll spend more. Believe me, I've worked for analyst, we study this stuff and we know what works
     
  7. Planogirl

    Planogirl I feel the nerd in me stirring

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    Does anyone make impomptu visits to any themepark? I can't see that as being wise and I'm not even a planner.

    Not enter through turnstyles? There still has to be some type of controlled access through gates. I don't see how that could change.
     
  8. dadddio

    dadddio DIS Veteran

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    The only thing all of you will have to do is sync your profiles. Then one person can go online and check to see if FP+s are available for the entire group.

    We kind of do know that. They have stated that reservations can be made in the park via smartphones or the kiosks. They have also stated that people can rescedule their FP+ reservations the same day. Therefore, their must be same day FP+s available. It makes sense that these will be available to guests in addition to the limited number of advance-scheduled FP+s.

    I think that all the talk about capacity and FP/FP+ parity ignores the fact that many other experiences will be able to be scheduled with these three 'in-advance' FP+s than just the relatively few current FP attractions. We are a family of four with two small children. You can bet your bippy that we'll be using our 'in advance' FP+s on parades and character interactions. That's quite a bit different from our old FP method of getting as many e-ticket FPs as possible.

    Using the old FP system, we'd get as many as three or four FPs (each) for an e-ticket ride like TSMM. The new system doen't allow the same ride to appear twice in your 'in-advance' FP+ reservations, as I recall. This allows those other FPs to remain available to other people to pre-schedule or to be obtained that day.

    It should also be noted that I still haven't seen a single compelling argument as to why they wouldn't hold back a certain percentage of FP+s for same day use. Doing so would allow same dayers to benefit from FP+ and give the company greater ability to manage park flow.

    It should be noted that targeted marketing and 'crowd control' sounds like something that isn't a benefit to the guest, it really is.

    If 'crowd control' means that I don't find myself stuck in a crowd unable to have fun and am instead steared toward someplace less busy that my habits have already shown that I like, I'm all for it.
    You can buy your tickets in advance and have them shipped to you and enjoy the same effect.

    Not just new patrons.

    Imagine that I've bought a Dole Whip on my last two visits. The system now shows my family working toward an extremely crowded Frontierland. It sends me a text that mentions that the line is short at Dole Whip. That delays me by twenty minutes by which time the crowd has been lessened.

    Here's another: It's lunchtime. The nearest CS restaurant is slammed but one a bit out of our way is less busy. A text notifies me of the less busy one. I'm better served as a guest and I have more time in my life not standing in a line so I can spend money somewhere else.

    Three fastpasses in advance. No cap on total fastpasses has been officially given.
     
  9. Paula Sedley-Burke

    Paula Sedley-Burke Proud to believe in Rainbows and Unicorns...

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    I would assume you cannot 'gift' somebody else in your party with a bracelet one of your FP+ allocations if you are not going to use it?

    I actually really like the idea of the bracelet myself. Being disabled getting a ticket out of a wallet can be difficult! It will make purchases easier but I guess that is the idea :-) better invest in another suitcase lol.
     
  10. eliza61

    eliza61 http://www.wdwinfo.com/dis-sponsor/images

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    I think Plano, for me that is going to be the first casualty. I realize the days of just booking a trip and showing up are gone but I'd like a happy medium between winger and General D Eisenhower planning Normandy.
     
  11. Cinderumbrella

    Cinderumbrella Wench

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    In theory, I would guess that the person you are gifting to would need to wear your bracelet when going on that ride instead of their own...
     
  12. dadddio

    dadddio DIS Veteran

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    You might not spend a penny more. That being said, Disney already knows how much more people pay if they put charging priveledges on their KTTW cards. They have no reason to believe that this won't translate to the greater pool of magic band/RFID card users.
     
  13. Cinderumbrella

    Cinderumbrella Wench

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    Locals
     
  14. mom2rtk

    mom2rtk DIS Veteran

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    Unless they install facial recognition software, I don't see why you couldn't.
     
  15. bigAWL

    bigAWL DIS Veteran

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    I've seen a number thrown out there (I think it may have been earlier on this thread, not sure) that 60% of WDW guests are first-time visitors. I've seen 70% thrown out there on an older thread. Anyone think this way off?

    I'm going to guess that the vast majority of those guests used FP very little compared to you. So those guests were waiting in line much longer than you... and potentialy spending much less time in shops, in restaurants, at snack vendor carts. With FP+, many of those guests will find more time for these other things. Those are the people who may wind up spending more.

    This whole thing is for those people. Not the 422,052 members of the Disboards. This is to get the "masses" out of line just a little bit so they have more time to spend money.

    And I'm not sure if it can encourage people to stay in a Disney Resort, but it CAN encourage them to stay in the park once they are there.

    Before: "The lines are getting so long here - lets go try Universal this afternoon."

    After: "The lines are getting so long here - but hey, we've got that fastpass thingy for Space Mountain at 3pm. Let's go get some ice cream and check out the gift shop while we wait."
     
  16. dadddio

    dadddio DIS Veteran

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    Loads of locals and AP holders visit the parks on a whim.

    Heck, we've hopped on a plane and stayed for a long weekend with not more than a couple days planning on a few occasions. One time, we decided that day to hit the road at about nine pm, drive all night, go to MK, stay one night in a resort, and drive back. With two toddlers. It was a total blast.
     
  17. Cinderumbrella

    Cinderumbrella Wench

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    As a repeat customer, I am MUCH less likely to buy stuff. Why? Because I bought everything I wanted on my first trip! (And that was before FP+ magically freed up time for me...)

    Maybe if the same stuff wasn't available in virtually every store, I would be more apt to wander through gift shops again...
     
  18. bigAWL

    bigAWL DIS Veteran

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    Exaclty why they don't want those first-timers standing all day in line. The more time they have in shops the more they will buy.
     
  19. jagruti6

    jagruti6 Mouseketeer

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    Here is what doesn't make sense to me. If the majority of people stuck in lines are first timers who do not utilize FP enough, what makes Disney think it will change with this new system? :confused3
    What suddenly makes them more likely to go online and make advanced Fast passes? Are they likely to take the time to download the app or visit the FP kiosk?
    Every single time we have visited we have found ourselves explaining the system to other guests, that had no idea they could use fast passes at all. There is just so much information to take in.
     
  20. Cinderumbrella

    Cinderumbrella Wench

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    But my point was that I DID already buy what I wanted to without being pushed into stores by scheduling my FP's. Shoppers will shop if they want (and non-shoppers won't no matter how much free time you give).
     
  21. bigAWL

    bigAWL DIS Veteran

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    I think all those people who go to the DisneyWorld website to book their trip, or even just their tickets, are going to be prompted to create a profile for this super new way to add magic to their trip. If they don't know what to do, the website will schedule FP+ for them. Now they don't have to go looking for a fastpass kiosk and figure out how to use it. They just show up with their wristband and walk past the long line. How cool is that?!? Disney just made FP that much easier for them.

    Ok, you did. But do you not think that out of 17,000,000 visitors to the MK each year, that Disney might be able to sell quite a bit more if 60% of them are given just 30 more minutes to shop each day? I do.
     
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