We just got back, and had a wonderful experience with FL Tours. We had reserved a limo from our hotel in Tampa to WDW and th a town car going to Orlando Airport. They called to confirm for both legs the night before, and because they knew the limo was a surprise (for the kids) were very hesitant to confoirm the type of car when my DH asked! (they thought the surprise was for him as well). The driver got stuck in Tampa traffick for our first pick up, but they called to let us know she might be late. She wasn't late, but rather right on time, and apologized for not being early. She even had a movie for the kids to watch, which was great for my DS who is not a morning person and was rather grumpy about having to be up and ready early. On the way back, they again called the night before and Andy apologized for not being able to drive us himself. We were in the lobby 20 minutes early and the driver was there waiting! He even had no problem with us running bak to the food court to fill up our mugs with coffee before the ride! He was very friendly (wish I remember his name) and we had a great conversation on the way to the airport. I highly recommend FL Tours. Price was GREAT, service wonderful, cars clean. A very positive experience.