It's the same for ALL the WDW resorts. This isn't a DVC thing, that the Front Desk button doesn't get answered by people at the resort. It's a Disney thing. If you have a maintenance problem, call maintenance. Housekeeping problem, call housekeeping. I would have had a problem with those webs, as that shows quite a bit of time of Housekeeping ignoring them, so I probably would have made sure to get Housekeeping management informed of the problem. And if my aunt, who used to be a hotel housekeeper herself and knows VERY well what a hard and rotten job it is, was staying with us, she probably would have marched down to wherever Housekeeping keeps themselves and gotten ALL of them involved. (she would not have appreciated those webs...the job is hard, but you are, actually, supposed to DO IT if you're a housekeeper) I agree. Just like I made sure everyone who needed to know, knew when our dryer didn't work at the 1 bedroom at Boardwalk (washing/drying clothes was the ONLY reason we had booked that room intead of a Studio, so I could wash/dry all night while we slept during our midnight to checkout stay there). I mean, that's not something I could fix myself, but I let EVERYONE know. Including writing to DVC after our stay. If they don't know, they don't know. Perhaps they are waiting for 100 complaints about the same issue before they do something about it...I am absolutely willing to be part of that 100 complaints. I don't want to have to clean something that I didn't make dirty.