Fire cripples carnival ship

Discussion in 'Disney Cruise Line Forum' started by joksten2000, Nov 9, 2010.

  1. joksten2000

    joksten2000 Cruiser For Life

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    Florida-based Carnival Cruise Lines 952-fool long Carnival Splendor is being towed to Ensenada after a fire broke out Monday disabling the ship

    "Conditions on board the ship are very challenging and we sincerely apologize for the discomfort and inconvenience our guests are currently enduring," said Gerry Cahill, president and chief executive officer of Carnival.

    The vessel's captain is in contact with the U.S. Coast Guard which has deployed aircraft and cutters to the cruise ship's location.

    Carnival Splendor was on the first leg of a seven-day Mexican Riviera cruise that departed Sunday from Long Beach.

    After the fire, passengers were initially asked to move from their cabins to the ship's upper open deck areas.

    Currently, passengers are being provided with bottled water and food items.
     
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  3. dursin

    dursin DIS Veteran

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    Scary, but sounds like nobody was hurt and Carnival seems to be compensating the guests well (ie, full refund on this cruise, reimbursement of travel costs and a complimentary future cruise).
     
  4. tvguy

    tvguy Question anything the facts don't support.

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  5. Mmketeer

    Mmketeer <font color=blue>DIS Cast Member- no really, but n

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    Their are two words I never want to hear on a cruiseship- Bravo, Bravo. I feel bad for the folks on that cruise. Nothing like being all excited about going on vacation and then not getting to go. :( Poor Carnival, this kind of thing always seems to happen to them and I heard this ship was in dry dock not to long ago. Well, I am glad to hear they are getting the ship back into port and that they are compensating these folks as well as they are. :)
     
  6. dzneprincess

    dzneprincess This page intentionally left blank

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    I've been following this one too. It says the pax will be reimbursed for their travel back home but eek what a nightmare. What if there aee folks that do not have the $$$ to get home and wait to be reimbursed.
     
  7. True Romance

    True Romance DIS Veteran

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    I think they are towing the ship to the closest Mexican port. What if some passengers do not have passports, they will have problems flying home. Another good reason to have a passport.
     
  8. narsibvl

    narsibvl DIS Veteran

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    The problem is there is no Air conditioner running and no hot food. The sooner the ship gets towed to the port, the better.
     
  9. dursin

    dursin DIS Veteran

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    I was thinking that if this happened to me and it was early in the trip (like 1st or 2nd day), I don't think that what they are offering would be enough compensation. They're basically having people reschedule their vacations at a HUGE inconvenience and the compensation offered pretty much just gets them to a break-even point as far as $$$ are concerned.
     
  10. one princess

    one princess Mouseketeer

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    I think they were offered a full refund plus travel and then also a free cruise in the future. I think that sounds fair.
     
  11. Belle091507

    Belle091507 Mouseketeer

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    Really? I thought i read they are getting a full refund on this trip plus a full refund for all transportation costs plus an additional cruise credit for another cruise worth the value of what they spent on this cruise to use towards another cruise...for me break even would be just refunding the trip plus transport i find the additional credit to be an acceptable bonus, but then again i am usually pretty easygoing about things like this.

    Either way it sucks for the people onboard who thought they were going on vacation this week :sad:
     
  12. Belle091507

    Belle091507 Mouseketeer

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    lol! i was writing at the same time the same thing! Great minds think alike :)
     
  13. Laura24

    Laura24 Sleep tight Mickey

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    what price do you put on "safety first'? You can't predict or control what is unpredictabe. Accidents/incidents happen and first and foremost everyone is safe...inconvenienced yes...but safe.
     
  14. Spokavegas

    Spokavegas DVC Member.....always counting down to a Disney de

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    How about the people going on that ship in the next two weeks?! :sad1:

    Our friends are scheduled to leave on the Splendor on Nov. 21st....and WE WERE GOING TO GO WITH THEM!!!

    Thank goodness we came to our senses and spent our $3700 on a Disney cruise in January instead- just booked a GTY room last night!!

    Wonder how soon they'll get things back up and running.....surely they won't have it back out THIS weekend? Scary!
     
  15. dursin

    dursin DIS Veteran

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    I misunderstood/miscalculated. I guess that's fair compensation...sucks though for someone who's burned all their vacation and can't easily reschedule.
     
  16. CruznLexi

    CruznLexi DIS Veteran

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    The Splendour is just 2 years old!
     
  17. CandyMandy

    CandyMandy DIS Veteran

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    Just to keep things in objective context here, there has been a fire emergency on DCL too.

    On March 15, 2002, at 4:30 in the morning while 200 miles out at sea north of Puerto Rico a large, serious fire broke out on the smokestack of the Disney Magic. A general alarm was sounded and all passengers had to evacuate their cabins immediately and head for their muster stations.

    Afterwards, each party was given a $100 credit in acknowledgment of the "dispruption."

    My family and I sailed on the Magic the following week and got nothing, even though the Mickey slide was closed for half the cruise and the ugly scars and repair clamor (pics below) of the event loomed above everyone all week.

    [​IMG]

    [​IMG]
     
  18. justmestace

    justmestace <br><img src="http://www.wdwinfo.com/dis-sponsor/i

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    Things happen....and there isn't a darn thing anyone can do about them. I think Carnival is doing the only thing they really can do, and it could happen to ANY cruise ship out there.

    Remember the volcanic ash that threatened to ruin everyone's Med cruises and travel plans??? No one was to "blame" for that. People went crazy wanting to blame, wanting compensation, etc.....who was going to give it? Mother Nature? God?

    This country has turned into something really sad. Everyone wants what's "fair". Everyone wants compensation when *hit happens. Everyone wants what the "other guy" has.
    What a shame.:sad2::sad2::sad2:
     
  19. justmestace

    justmestace <br><img src="http://www.wdwinfo.com/dis-sponsor/i

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    I think it's pretty sad that DCL felt they had to give everyone $100. :sad2:
    If you take a vacation anywhere other than on a cruise ship, and your plans go awry and you don't get to do EXACTLY what you wanted to do...then what???
     
  20. Mindyjoy

    Mindyjoy DIS Veteran

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    I think it's fair. If I were staying at a hotel and their fire alarm went off at 4:30 in the morning, forcing me to get out of bed and stand in the lobby in my jammy-jams (which did happen to me once), I would ask for some kind of compensation.

    I'm guessing a lot of people spent that $100 on extra services, thus generating tips (spa, booze ... I would certainly need a massage or some extra booze if I were on that cruise).

    If it were to happen during the day, I'm guessing nothing would have been offered.

    Just my two cents. :hippie:
     
  21. pxlbarrel

    pxlbarrel <font color=teal>They won't allow any kind of cow

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    Hmmm....I've been in hotels multiple times when the fire alarm has gone off in the wee hours of the morning and I have NEVER thought of asking for compensation. And yes, we were standing outside in the cold a few times. I'm just glad that their alarms work.

    Not sure how i'd react during a cruise but it's never even been a consideration for something like a fire alarm.
     

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