Fidelity Resales

Discussion in 'Purchasing DVC' started by okw2012, Jul 22, 2012.

  1. okw2012

    okw2012 Mouseketeer

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    Hi,

    I'm interested in a listing on Fidelity Resales' website, but can't find their email on their web site. I did use the form on their web page but got no response. For many reasons I prefer to negotiate via email rather than on the phone. Does anyone have an email I could use to contact them?

    I bought from the Timeshare store previously and got an excellent service but TSS does not currently have what I am looking for. I am hopeful that I will be just as satisfied with Fidelity!

    Vincent
     
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  3. disneynutz

    disneynutz DIS Veteran DIS Lifetime Sponsor

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    Do you really want to deal with a company who won't respond to you and who you can't find a email address for?

    :earsboy: Bill
     
  4. Breyean

    Breyean DVC Since '93

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    When I dealt with Fidelity on several contracts last year, they are not open on weekends.

    Call Monday and ask for Sharon. Tell her what you want and she'll be most helpful.
     
  5. DannysMom

    DannysMom DIS Veteran

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    I am using Fidelity for my current resale purchase, working with Rachel. She has been very responsive, no communication issues at all. But they are only open M-F during business hours. If evening or weekend hours are the only time you have available to work on a resale transaction, I can see where they might not be the best fit for you for a broker. GL
     
  6. DizBub

    DizBub Totally Addicted

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    When we first started dealing with Fidelity we sent an e-mail on the weekend and was contacted 1st thing Monday morning. I'm sure you will hear back from them tomorrow. :)
     
  7. sparkhill

    sparkhill Grand Californian Owner

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    I have purchased three contracts from Fidelity. Just call them: phone calls seem to take priority over emails.
     
  8. fmer55

    fmer55 DIS Veteran

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    Emailed Rachel this AM at 830, she got in the office at 9 and had a return email from her at 9:11. I personally think email takes preference with rachel, i have never waited more than 10-15 minutes for a return email if she is in the office.
     
  9. hoosiermike

    hoosiermike Mouseketeer

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    I just purchased a DVC contract from Fidelity. I worked with Sharon and I had a great experience. Your best bet would be to call and ask for Sharon or Rachel. Good luck.
     
  10. okw2012

    okw2012 Mouseketeer

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    All great feedback, but still no answer from Fidelity following my online request. And still don't know how they can be reached by email. So I repeat: could anybody provide me with an email address I could use to contact these guys? Many thanks!
     
  11. DizBub

    DizBub Totally Addicted

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  12. DannysMom

    DannysMom DIS Veteran

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    I would think posting a personal email address would open that poor person up to a host of spam. Be polite & delete the email address. I PM'd the OP.
     
  13. DizBub

    DizBub Totally Addicted

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    Sorry, I deleted the post. Or I thought I did. can someone tell me how to delete post #10?
     
  14. DannysMom

    DannysMom DIS Veteran

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    Just go in and edit the post to remove the email addy.
     
  15. okw2012

    okw2012 Mouseketeer

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    Thanks to DannysMom for policing my thread! I should of course have explicitly asked for a response by PM.

    I did receive the email by PM and sucessfully contacted Fidelity Resales. Wish me luck with my transaction!
     
  16. joeyrose

    joeyrose Mouseketeer

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    good luck with your transaction!:thumbsup2
     
  17. JWG

    JWG DIS Veteran

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    Is it just me, or is the fidelity resale site now their host's advertisement site? Did they switch websites? I'm getting a Whois site when trying to get there today. Someone not pay a bill?
     
  18. okw2012

    okw2012 Mouseketeer

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    Kind of glad I ended up working with another broker.
     
  19. DannysMom

    DannysMom DIS Veteran

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    That is weird. Fidelity is a reputable resale broker. I just closed last week on a contract with them.

    Just a guess but perhaps whoever set up the website is no longer with them and the notices that they needed to renew their agreement with their web hosting service went into the void. And they are not in on the weekends. Hopefully tomorrow AM they get it sorted out.
     
  20. cz4ever

    cz4ever Imagineer-in-training

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    If you click on the "Why are there ads here?" link on the top of the page, it takes you to a page that explains what happened. They forgot to renew the registration on their domain name (fidelityresales.com). Lucky for them, their registration service (register.com) has a grace period, and thus is holding it for them. Presumably on Monday somebody from Fidelity will go online and pay to renew the subscription, and somebody (else?) will get yelled at for letting it lapse. Embarrassing, but hardly a big deal.
     
  21. okw2012

    okw2012 Mouseketeer

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    Fidelity website back online!
     

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