Last night the ride was stopped while CM's got reading glasses out from under a car at the loading are of the ride. Grant it we were stopped for about 10 minutes but you can always count on one jerk in a crowd to make things worse and he did. They made the announcement that the ride would start immediately, the car that had held up the works took off but the rest of the cars hadn't started moving when the jerk in the vehicle in front of us wiggled his way out of the lap bar and stepped out of the car leaving his young child behind setting off the sensors and shutting down the ride. My youngest (14) can't walk and slides from her wheelchair to the companion seat while her sister (22) stays in her chair. Fire department came and lifted my oldest and her chair out and then put youngest daughters chair in the car and lifted her and her chair out. CM's were fantastic and I went to guest services to leave their names in hopes that Disney will acknowledge them for their service. Bright side we got free Mickey bar ice cream and got to see the backstage part of Hollywood Studios.