Howdy -- happy Memorial Day, btw!
Ah, the Offerwalls.
We have a humongous disclaimer up on our Offerwall page because they are notoriously persnickety. Sometimes they credit, sometimes they don't. They're all through a third party (SponsorPay, Peanut Labs, etc.), which you'd have to contact directly to investigate missing credits -- we don't have a contact there, or any pull, to intercede on a member's behalf.
That's why we say in the disclaimer that we can't offer manual credits for missing Offer Wall offers. They're so iffy on crediting that we really can't afford to issue manual credits.
We do recommend that you clear cookies before attempting our offerwall offers, or if you find things aren't crediting, to use another browser. If you've completed an offerwall offer through a competing rewards program, it won't credit again. If you provide false information, that can also cause things to not credit. Or for example if you were a member of Netflix in the past, and you sign up for Netflix through the Offerwall, they may not pay you to join again -- some offers are only for new subscribers.
The Offerwall is NOT my favorite part of QR because it is so hit-and-miss, and we don't have the ability to offer manual credits for when it does "miss."
I'm sorry I couldn't give you a better resolution on this one, shallwechat! If you don't want to try to clearing cookies / using an alternate browser plan, and you're having crediting problems, I'd just recommend avoiding the Offerwall. (I don't use it, myself.)
Becky