Elf island-can't get past loading screen

Discussion in 'Non-Disney Online Games' started by TinkPinkPoem, Nov 22, 2008.

  1. TinkPinkPoem

    TinkPinkPoem <font color=deeppink>If you are reading this tag,

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    I log in to play, but I just can't get past the game loading screen.

    The game never appears!:confused3

    What is going on? I clear my cache every time before I log in.:confused3
     
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  3. TinkPinkPoem

    TinkPinkPoem <font color=deeppink>If you are reading this tag,

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    Anyone? Please?:flower3:
     
  4. PrincessNoelle

    PrincessNoelle Jenna Willowblade

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    Try a different browser, maybe?
     
  5. aengus

    aengus <font color=blue>Official Head VMK Cheerleader!</f

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    Tink, I can't imagine whats happening, but one last thing to try before writing them. When you get stuck, click the reload while holding down the shift key.

    If that doesnt work, try writing them at support@elfisland.com I bet they can help you out.
     
  6. mom2cookies

    mom2cookies DIS Veteran

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    we're having the same problem

    BSOD!!!!!!!! aaaaaaaaaaaahhhhhhh

    I do what you said Aengus and see if that makes a difference.
     
  7. mom2cookies

    mom2cookies DIS Veteran

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    nope didn't work,
    Sent me back to the log in screen.
    who should i write to and what should i ask them LOL?
     
  8. TinkPinkPoem

    TinkPinkPoem <font color=deeppink>If you are reading this tag,

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    I'll eventually get around to downloading Firefox, thanks for the reminder!:thumbsup2

    Thank you, Aengus! :worship: It worked!

    Now I am looking forward to seeing everybody in the game, as there was noone I know online yesterday...
     
  9. aengus

    aengus <font color=blue>Official Head VMK Cheerleader!</f

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    Yes you would probably have to login again after doing that. Did you try logging in?

    If you did and nothing still.

    Write them at support@elfisland.com and just describe the issue with some detail.

    when writing them, just give as much detail as you can, they will ask more questions of you if they need it.
     
  10. Belle1997

    Belle1997 I married a beast and found my prince

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    I had this problem tonight. Seems to be an IE problem. Once I download firefox it worked. What I was running into was it showed no server to click. Maybe they should be looking at this.
     

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