DVC Members 800 # busy for last 2 days

Discussion in 'DVC Member Services' started by dweibel, Jan 6, 2009.

  1. dweibel

    dweibel guest

    Joined:
    Feb 4, 2008
    Messages:
    17
    The DVC members 800 number has been busy for me for the
    last 2 days straight. I have never run into a busy DVC line
    this long. Just wondering if its just me?
     
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  3. Luv2trav

    Luv2trav DIS Veteran

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    It's happening to me too. I am getting TICKED...
     
  4. bobbiwoz

    bobbiwoz I'm happy to dance with you!

    Joined:
    Aug 26, 2003
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    64,188
    It's time to make the December vacation reservation! I needed something else, and gave up on the phone. I sent in an e-mail!

    Bobbi:goodvibes
     
  5. Luv2trav

    Luv2trav DIS Veteran

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    Oh I didn't think of that...
     
  6. sznk

    sznk wearing my ears

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    I just tried it and got right thru.
     
  7. kimberh

    kimberh DIS Veteran

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    Aug 28, 2004
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    3,421
    Have you tried the 407 number? I had a 15 min wait yesterday.
     
  8. CarolA

    CarolA <a href="http://www.wdwinfo.com/dis-sponsor/index.

    Joined:
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    I called about 4 yesterday. It was busy the first time but when I hit re-dail I was right in and had two reservations in probably 10 minutes. (One was a DP which took longer)
     
  9. drdelsol

    drdelsol Proud papa

    Joined:
    Jun 26, 2000
    Messages:
    387
    I just tried for 30 mins to get through, then was on hold for 25 , then got a recording repeating 4 times in a row in rapid succession, one right after the other, " Hello this is rock, how may I assist you" before the line going dead.:confused3 There may have been a welcome home in the line also.
     
  10. Disney Princess

    Disney Princess Member Since Day 1

    Joined:
    Feb 10, 2000
    Messages:
    2,529
    I called a little before 4 (5 EST) and it was busy. I kept redialing and kept getting a busy signal. I didn't have to do any business today, so I will try to get it done tomorrow. Hopefully it'll be easy for me.
     
  11. disneybride96

    disneybride96 Yacht Club Gazebo- 11-2-96

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    oops...sorry for the double post!
     
  12. disneybride96

    disneybride96 Yacht Club Gazebo- 11-2-96

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    I had problems earlier this week. Got right through on the (407) line though. Thank goodness for free nationwide long distance!
     
  13. PSC

    PSC DIS Veteran

    Joined:
    Aug 30, 2006
    Messages:
    578
    I got right in on my first call at about 10:30 AM this morning. I was advised of an approximate 20 minute wait time. After 23 minutes of waiting, I was able to book for December 6 2009. After that I asked to be transferred to member accounting and paid my annual dues. The whole thing was finished by 11:05. I'm sorry for those of you who are having any trouble, but it wasn't my experience today.
     
  14. anonymousegirl

    anonymousegirl DIS Veteran

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    May 14, 2008
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    I called this afternoon, 3pm ish Florida time and got through after 10 or so minutes, using the 800 number.
     
  15. Melani

    Melani "keep moving forward"

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    May 5, 2008
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    1,268
    I called today 2pm their time.
    Was on hold 30 minutes.
    Asked if they were always this busy, yes, but especially today.
    There was an emergency and they all had to leave the building.
    She said the best times to call are right when they open and right before they close.
     
  16. np4gp

    np4gp Always down for a day at Disney

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    Aug 18, 2008
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    311
    ugh - been trying for two days and with no land line, and living on limited minutes...lol, I couldn't sit around for the "up to 25 minutes" wait...Guess I will try again first thing tomorrow morning.
     
  17. dianeschlicht

    dianeschlicht <font color=blue>DVC-Trivia Contest, Apr-2006: Hon

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    I tried 4 times today before I got it to ring. I was on hold for about 20 minutes. I had to add a dining ressie, and the MS CM said they had a LOT of calls for RCI today. He said the RCI calls were outdistancing the early December calls.
     
  18. jamstew

    jamstew DIS Veteran

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    We were on hold and talking to them at the same time for the same date :goodvibes I did get a busy signal four times before I got through, but I just kept hitting redial.
     
  19. cccory

    cccory Mouseketeer

    Joined:
    Jan 2, 2007
    Messages:
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    This was the first time I was calling, since becoming a DVC member. I had the same problem and was wondering if it was always this hard to make a reservation.
    I kept on hitting redial and got through on the 5 or 6th try. Had to wait 10 mins. the first time, so I just hung up. The second time I tried it was a 15 min. wait. I decided I better wait or I would never be able to make a reservation. I hope this gets better and not worst. I would hate for it to be so difficult to make a reservation.
     
  20. kdepot

    kdepot Mouseketeer

    Joined:
    Mar 24, 2008
    Messages:
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    I called Sunday got thru in 8 min and made my Dec 09 ressie amd upgraded my March trip to a 1 bedroom at SSR no problems all in 15 min from first dialing till hangup:thumbsup2
     
  21. Disney Princess

    Disney Princess Member Since Day 1

    Joined:
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    Messages:
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    I got a busy signal again today for the first 4-5 tries. Finally got through!! Didn't need a reservation, but I was able to talk to Member Accounting which is what I was hoping for. :banana:
     

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