I just got off the phone and I am so fed up with DVC and Member Services. Our son is going to WDW for a couple of days and we gave him our points to stay at one of the resorts. He was down last week and purchased a 6 day pass knowing he was coming back this week. Over the weekend, we spoke about him getting an annual pass. I called member service and 3 agents told me he was not eligible for a DVC Member Pass. ONLY the DVC member gets the discount not the family members. I spoke to a manager finally who I finally read the rules from the DVC member site that stated that our family was entitled to a discount. However, my wife would have to be there to purchase the ticket. So, family members are penalized if they vacation separately . Disney has gotten to be worse than a government. Hospitality has gone away. It just amazes me that in bad economic time you would treat a customer who wants to come back to your park. So, in the end.....this is what happens......My son does not pay Disney another $ 120 and he does not come back to Disney for another year and spend more money. Before I get the "Why don't you just sell your membership" comment that seems to accompany a complaint on this forum when you complain about DVC. We are going to have the conversation tonight about whether it is worth staying a DVC owner. While the hotels are still the same as when we purchased the Disney Management and attitude towards their guests have gone away. I am tired of playing the gotcha game with Disney it is not fun. Disney used to show hospitality towards their guests.........I don't feel the magic anymore.