DVC Announces New Leader

Discussion in 'DVC-Mousecellaneous' started by WilsonFlyer, Aug 15, 2011.

  1. WilsonFlyer

    WilsonFlyer <a href="http://www.wdwinfo.com/dis-sponsor/" targ

    Joined:
    Apr 24, 2008
    Messages:
    3,757
    Per an e-mail just mailed to members.

     
  2. Avatar

    Google AdSense Guest Advertisement


    to hide this advert.
  3. mjc2003

    mjc2003 DIS Veteran

    Joined:
    Feb 20, 2011
    Messages:
    1,236
    Claire Bilby? Global Sales Leader. Anybody familiar with her?
     
  4. Deb & Bill

    Deb & Bill DVC-Trivia Contest, Apr-2006: Honorable Mention

    Joined:
    Mar 20, 2000
    Messages:
    45,539
    From: http://www.disneydestinationstradenews.com/Disneyland/Claire_Bilby.cfm

    Claire Bilby
    Senior Vice President
    Sales & Distribution Marketing


    Claire Bilby leads the distribution marketing efforts for the sales channels of Walt Disney World Resort in Orlando, Florida; Disneyland Resort in Anaheim, California; Hong Kong Disneyland; Disney Cruise Line; the Disney Institute; and Adventures by Disney. She serves as the sales leader for Disney’s Destination’s Asia Pacific Region, with overall responsibilities for Hong Kong Disneyland, Disney’s regional sales office in Tokyo and its sales offices in Australia and China. She also oversees General Sales Agent offices located in Korea, Taiwan and India.

    A seasoned Disney Cast Member, she started her Walt Disney Parks and Resorts career in Orlando in 1988, and then moved to the Disneyland Resort ten years later where she became senior vice president of sales and distribution marketing.

    In 2009, she relocated to Orlando to assume the role she now performs. Her distribution marketing team currently develops sales channel marketing strategies for the travel industry, the groups and conventions/meetings industry, military sales, youth sales, wedding sales, and internet sales. Her team also serves as the trade marketing function for the Walt Disney Travel Company, Disney’s wholly-owned travel subsidiary.

    Bilby has an impressive depth of experience and leadership in worldwide sales and marketing. She has helped launch several new Disney theme parks, including Hong Kong Disneyland. She also helped to open Disney’s MGM Studios (now called Disney’s Hollywood Studios), Disneyland Paris, Disney’s Animal Kingdom and Disney’s California Adventure park, and was instrumental in developing a successful 50th anniversary celebration for Disney’s first theme park, Disneyland, in Southern California.

    Prior to joining Disney, Claire was regional marketing manager of Hertz’s Corporation’s Southeast U.S. region, where she implemented new product offers and developed new business relationships with hotels, airlines and convention bureaus. Bilby is based at the Walt Disney Parks & Resorts sales and marketing offices in Celebration, Florida.

    Prior to joining Disney, Claire was regional marketing manager of Hertz’s Corporation’s Southeast U.S. region, where she implemented new product offers and developed new business relationships with hotels, airlines and convention bureaus.

    Bilby is based at the Walt Disney Parks & Resorts sales and marketing offices in Celebration, Florida.
     
  5. Belle & Ariel

    Belle & Ariel DIS Veteran

    Joined:
    Aug 19, 2008
    Messages:
    2,065
    I immediately thought of you when I got the email on this. Is there dancing in the streets?
     
  6. dis-happy

    dis-happy DIS Veteran

    Joined:
    Aug 18, 2004
    Messages:
    6,160
    Sounds like her expertise is marketing. Lovely.
     
  7. palhockeymomof2

    palhockeymomof2 DIS Veteran

    Joined:
    Nov 14, 2001
    Messages:
    1,121
    Yep just got the email as well
     
  8. Deb & Bill

    Deb & Bill DVC-Trivia Contest, Apr-2006: Honorable Mention

    Joined:
    Mar 20, 2000
    Messages:
    45,539
    We'll see.
     
  9. nu2dvc

    nu2dvc Mouseketeer

    Joined:
    Oct 5, 2009
    Messages:
    417
  10. DaveH

    DaveH DIS Veteran

    Joined:
    Nov 17, 2001
    Messages:
    2,626
    I wonder if we will get more sales pitches now? I am at wait and see mode. Hopefully some good changes take place. No all changes are bad even under Jim Lewis.
     
  11. Sammie

    Sammie DIS Veteran

    Joined:
    Aug 20, 1999
    Messages:
    20,542
    Well I for one am are pleased they emailed us the news. That is an improvement.

    Two, I think a woman is a good change. :thumbsup2
     
  12. Dizny Dad

    Dizny Dad DiznyDi Fan

    Joined:
    Apr 10, 2009
    Messages:
    1,904
    Hi Ho, Hi Ho, so off to work she goes . . . .
     
  13. TIGGERmetoo

    TIGGERmetoo DIS Veteran

    Joined:
    May 9, 2008
    Messages:
    5,248
    It didn't take them long to announce the replacement for Jim Lewis. Any thoughts?
     
  14. YourEveryDayAdam

    YourEveryDayAdam DIS Veteran

    Joined:
    Jan 12, 2009
    Messages:
    506
    I just received this e-mail from DVC:

     
  15. Mouse511

    Mouse511 DIS Veteran

    Joined:
    Mar 4, 2006
    Messages:
    1,196
    First positive step - quick and effective communication....lets see how it goes from here....
     
  16. Cap

    Cap <a href="http://www.wdwinfo.com/dis-sponsor/" targ

    Joined:
    Mar 22, 2000
    Messages:
    780
    So she is going to be a "Senior Vice President", while Lewis was a "President". Is this room to grow, the prior management reorganization, or just some title and salary downsizing?
     
  17. Steve@BWV

    Steve@BWV Earning My Ears

    Joined:
    Jun 12, 2005
    Messages:
    46
    That was my first thought as well. But at least she will understand word of mouth is the best advertising. Keeping the customers happy will drive sales better than any marketing scheme will.
     
  18. Ryansdad0727

    Ryansdad0727 DIS Veteran

    Joined:
    Feb 23, 2010
    Messages:
    905
    If she is a good leader and manager she will get everyone on the same page.. Letting everyone know who is in charge is, as Mouse511 said, a very positive step. Hopefully she will be as passionate about customer service as she has been about the marketing aspect.
     
  19. Mister Incredible

    Mister Incredible <font color=red>I'm not an expert, but I did stay

    Joined:
    Jul 12, 2005
    Messages:
    747
    Actually her background looked more sales than marketing, just wondering about her Customer Service background.
     
  20. ericamcl

    ericamcl DIS Veteran

    Joined:
    May 15, 2007
    Messages:
    842
    I was telling my DH about this earlier this evening and told him I though that putting a woman in charge might not be such a bad thing....he just rolled his eyes at me ;)

    ETA: I just checked and I haven't received any email from DVC as of yet....I'm just going by what my fellow DVCers have been posting on the boards
     
  21. jodifla

    jodifla WDW lover since 1972

    Joined:
    Jan 19, 2002
    Messages:
    11,000
    getting an email about what's going on at DVC is pretty darned shocking! I'll hold a good thought that she's better than he was.
     

Share This Page