Duplicate subscription emails?

Discussion in 'Technical Support' started by psac, Jan 25, 2013.

  1. psac

    psac DIS Veteran

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    I don't know if this is the proper forum, but I've been getting duplicate daily subscription emails for a few months now. (One about 7pm ET and another about 1AM ET.) Do other people have the same issue? Is this a known problem? Any ETA for fixing? Thanks!!
     
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  3. lovetoscrap

    lovetoscrap Sees tag fairy posts that aren't there. Moderator

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    Moving to the Tech Support board. :)
     
  4. psac

    psac DIS Veteran

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    Thanks! Anyone?
     
  5. Princess Oliviea

    Princess Oliviea Crazy about Disney and WAY too far away

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    ya having the exact same problem
     
  6. Mary Jo

    Mary Jo Techarita Moderator

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    Hmmm... I don't have the fix, but try emailing admin@wdwinfo.com, and hopefully one of the webmasters can help you.
     
  7. McCoy

    McCoy Mouseketeer

    Joined:
    Jan 27, 2012
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    I have the same issue as well, with pretty much duplicate messages in the morning and evening (presently at 1 AM and 7 PM ET as mentioned in the first post), though the messages (even within one subscription) are not actually identical. Going through my email history, it appears I began getting the extra messages in the evening (before then they always only arrived at 1 AM ET) on 10/9/2012.

    Not too big a deal, but it would be nice to not be getting 'near'-duplicate messages twice a day.

    If it's any help to the admins who might ever look at the issue, I save pretty much all of my email, so I have all the countless duplicate messages, if they may be of any use to anyone.

    Thanks,
    McCoy
     

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