These two things are seperate, and have nothing to do with direct sales. The first is like comparing new home sales to mls listing sales. If someone buys an older home instead of the new home then the builder is cut out. But in reality the builder might not have even been in the picture if the buyers couldnt afford the new homes, but could only afford a fixer upper. After buying the fixer upper, the home owner still has the same costs as someone who buys from a builder. Mortgage, insurance, heat, hydro ect/. Just like the MF at dvc. I for one would not have bought into dvc if not for finding resale. And it was shown to me by a rep who understood our situation. Not wanting the large upfront, but could handle the yearly fee since i did not want to finance the purchase. The second point is two fold, I belive the restrictions are there to give insentive to by direct. As far as making sales targets, and being let go for not making them, thats in all sales jobs, working against much more comp then resale dvc. Dont forget about all the other thousand of timeshares close to Disney and that comp. All timeshare sales no matter who they are, are looking for the fish that dont know about the other waters to swim in. It is their job to net you with the bait, and reel you in. I have close friends that have had their membership for 7 years and untill I told them I bought resale, they had no idea. And they have added on 4 times.Are they upset about not knowing about resale, no because they have been looked after. Will they continue to by direct, their not sure now, but thats not to say no, but they have the choice now and its their reps responsiblity to keep them happy to continue to buy direct.