I called this morning to see if there was any availability for a studio or a 1 bedroom for the last two nights of May - we decided this morning to extend our trip. The CM that answered my call supposedly checked all of the resorts, and there was only a studio at SSR, and a 1 bedroom at OKW. I got off the phone with him to check with DH, and called right back - less than 5 minutes later to book the OKW 1 bedroom, and guess what? When the next girl checked the exact same request for me, there was availability at multiple resorts, in multiple room types. I ended up at the BCV! So, did the first CM just not bother to check for me? I can't imagine that all those resorts and villa types showed up as cancellations in under 5 minutes.