I was working with a DVC MS CM a few Sundays back and I heard what sounded like little children playing in the background. I always assumed there was a call center but now I am wondering if some CMs work from home? I have no complaints - I am all for flexible work arrangements. I know other travel companies (Orbitz, for one) do this and it works out well. Maybe I just heard some giddy CMs in the background or maybe someone's kids were visiting the office - just curious really?